Store Manager

Sainsbury's; Auchentibber; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Annual bonus

Discount card

Holiday entitlement

Pension match

Share scheme

Wellbeing support

Cycle to Work

Gym offers

Job summary

Sainsbury's is seeking an accomplished Store Manager to lead a convenience store, taking full responsibility for day-to-day operations, service quality and commercial performance. You will manage a team of Customer and Trading Managers, plan ahead for trading activity, and ensure compliance with safety and legal standards while driving results.

The role rewards strong leadership, customer focus and a proactive approach to change, with opportunities to influence store strategy and develop your

Qualifications

• Measured leadership of a fast-paced operation
• Ability to drive customer experience improvements
• Experience applying HR policies and handling ER cases
• Use data and insight to inform planning and performance

Responsibilities

• Lead day-to-day store operations and customer service.Plan and prepare for trading activity up to six months ahead.Ensure safety, legality and compliance across all store activities.Deliver strong team performance through coaching and development.

Skills

Store management

Customer experience

People leadership

HR policies

Data-driven decisions

Change management

Job description

What you’ll be doing:

Our Convenience Store Managers have full control over their shop. They’re accountable leaders who ensure we deliver on our purpose to make good food, joyful, accessible and affordable for everyone, every day. Their team of Customer and Trading Managers run the shifts, and they plan and prepare for upcoming trading activity being commercially minded and anticipating issues from today to 6 months from now, making sure everything is safe and legal. Retail’s ever evolving with new business initiatives and change programmes and there are always difficult decisions to be made. It’s a job with a lot of responsibility but also one that is highly rewarding.

What makes a brilliant Store Manager:

• Our best Store Managers do everything, everyday for our customers. Ensuring they deliver brilliant customer experiences and are constantly striving to improve the customer journey.
• Has experience leading an operation with accountabilities for delivering customer, financial and organisational outcomes.
• A leader who role models excellent service and business values through teams of managers and colleagues.
• Uses data and insight to inform planning, improve performance or customer experience and/or KPI’s.
• Experience managing ER cases including dismissals, confident in understanding and interpreting HR policies.
• Can lead change, delivering engagement on purpose whilst managing team wellbeing.

Essential Criteria

• Our best store managers do everything, every day for our customers. You'll show how you deliver brilliant customer experiences and have improved customer journeys.
• You’ve managed a fast-paced operation, delivering results across service, sales, and team performance.
• You use insight to make smart decisions that improve store performance and customer experience.
• You’re confident navigating employee relations, including dismissals, and apply HR policies with consistency and care.
• You’ve developed and supported leadership capability within your team, helping others step up and succeed.
• You know how to lead through change — keeping your team motivated and focused.
• You walk the talk — showing up every day as a role model for service and values.

Working for us has great rewards

Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:

• An annual bonus scheme based on our, and your, performance.
• Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday.
• Generous holiday entitlement, maternity and paternity leave.
• Pension – we’ll match 4-7.5% of your pension contributions.
• Sainsbury’s share scheme – build up an investment at discounted prices.
• Wellbeing support – access to emotional support, counselling, legal and financial advice.
• Colleague networks – link with like-minded people to help fulfil your potential.
• Cycle to Work scheme – hire a new bike and cycling equipment, whilst saving on tax and NI.
• Special offers on gym memberships, restaurants, holidays, retail vouchers and more.