Store Manager

Elite Associates; Ashford; On-site; GBP 30,000 - 45,000; Full time

Job summary

A premium fashion retailer in Ashford is seeking an experienced Store Manager to lead a high-profile location. You will drive sales, inspire your team, and ensure exceptional customer service. The ideal candidate has a strong retail management background and exceptional coaching skills. This role offers competitive compensation, generous staff discounts, and opportunities for career development.

Benefits

Competitive salary with bonus potential

Generous staff discount

Health & wellbeing resources

Ongoing career development

Qualifications

• Proven management experience in premium retail.
• Natural leader with a talent for coaching and motivating teams.
• Strong commercial acumen with a track record of exceeding sales and KPIs.

Responsibilities

• Drive sales performance and build strong client relationships.
• Lead, motivate, and develop your team for excellence on the shop floor.
• Act as a role model for clienteling and brand values.

Skills

Retail management

Team leadership

Sales performance

Client relationships

Problem-solving

Job description

Store Manager – Ashford Designer Outlet

We’re looking for an experienced Store or Assistant Manager to take the lead at a thriving outlet store in Ashford. This is an exciting opportunity to manage a high-profile location, driving both commercial performance and an exceptional customer experience within a premium retail environment.

As Store Manager, you’ll be the face of the business in-store — leading from the front, inspiring your team, and ensuring every client interaction reflects the high standards of service expected in luxury retail.

What you’ll be doing:

• Driving sales performance, building strong client relationships, and exceeding targets.
• Leading, motivating, and developing your team to deliver excellence on the shop floor.
• Using CRM and customer insights to create personalised, memorable experiences.
• Maintaining high standards of VM, stock control, and operational excellence.
• Acting as a role model for clienteling, service, and brand values.
• Creating a culture of accountability, growth, and commercial focus.

What we’re looking for:

• Proven management experience in premium retail that really understand how to deliver great customer experiences.
• A natural leader who thrives on coaching, motivating, and getting the best out of people.
• Strong commercial acumen with a track record of exceeding sales and KPIs.
• Confident in clienteling and delivering a seamless customer journey.
• Detail-oriented, organised, and proactive in problem-solving.

What’s on offer:

• Competitive salary with bonus potential.
• Generous staff discount and access to exclusive sample sales.
• Health & wellbeing resources, plus retail discounts via Retail Trust.
• Ongoing career development within a growing, global retail brand.

This is a fantastic chance to step into a leadership role with a premium fashion retailer and make a big impact at one of the UK’s most dynamic outlet destinations.