Store Manager

SWAROVSKI UK; Ashford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading luxury brand in Ashford is seeking an experienced Store Manager to lead and inspire a team, deliver exceptional customer service, and drive sales. The ideal candidate will have at least 3 years of retail management experience, demonstrating a passion for customer engagement and team growth. This role offers a rewarding opportunity to be part of an iconic global brand with a focus on innovation and excellence.

Qualifications

• Minimum of 3 years experience in retail management.
• Experience in a multicultural environment.
• Strong sales and customer service skills.

Responsibilities

• Strive for excellence in every customer interaction.
• Build a loyal portfolio of customers.
• Recruit and lead a passionate team.

Skills

Customer service excellence

Team leadership

Sales techniques

Job description

At Swarovski, where innovation meets inspiration, our Store Managers are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience.

We are searching for a committed Store Manager to place crystal into the hearts and hands of our customers, to lead and grow a team with passion and enthusiasm, and make dreams come true.

Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewellery.

Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you.

About the job

You are an advocate of our brand. In this role and together with the team, you will :

Strive for excellence and go the extra mile in every customer interaction to deliver an exceptional customer experience.

Build a loyal portfolio of existing and new customers.

Recruit, lead, and grow a team with a growth mindset, passion, and enthusiasm.

Exceed personal and team service and sales targets.

Be the driving force behind new and ongoing service and sales opportunities directly impacting our growth and success.

About you

You are an experienced Store Manager and you have :

Worked in a multicultural retail environment with a minimum of 3 years experience.

Exp...