Store Leader, North East London - Growth & Transformation

Marks and Spencer plc (UK); Ilford; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading retail company in Ilford seeks a proven leader to drive store performance and build a high-performance culture. Responsibilities include delivering the retail plan, coaching managers, and making strategic decisions to improve the customer experience. The ideal candidate will excel in leadership, communication, and performance management within a fast-paced environment. Join us to be part of an inclusive and evolving organization that values quality and service.

Benefits

20% colleague discount

Competitive holiday allowance

Discretionary bonus schemes

Strong pension and life assurance

Tailored induction and training

Exclusive perks through M&S Choices

Market-leading family policies

24/7 wellbeing support

One paid volunteer day a year

Qualifications

• Proven leader of large teams in a fast-paced retail environment.
• Confident in all areas of store performance.
• Clear communicator with courage to make tough calls.
• Resilient and passionate in a transformational environment.
• Strong in planning, performance management, and resilience.

Responsibilities

• Lead the delivery of the full retail plan across the store.
• Set strategy and direction, holding colleagues accountable.
• Own the change agenda and implement transformation initiatives.
• Build a high-performance culture through coaching.
• Use data to unlock opportunity and drive profit.

Skills

Leadership

Communication

Planning

Decision making

Team management

Job description

A leading retail company in Ilford seeks a proven leader to drive store performance and build a high-performance culture. Responsibilities include delivering the retail plan, coaching managers, and making strategic decisions to improve the customer experience. The ideal candidate will excel in leadership, communication, and performance management within a fast-paced environment. Join us to be part of an inclusive and evolving organization that values quality and service.