Store Leader: Drive Growth, People & Experience

Marks & Spencer; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail company is seeking a Store Manager to oversee all operations and lead a high-performing team. You will be responsible for delivering commercial performance, driving digital adoption, and ensuring an exceptional customer journey. The ideal candidate will have proven leadership experience in retail, strong communication skills, and the ability to drive operational excellence. Join us to shape the future of retail while enjoying competitive benefits and discounts.

Benefits

20% colleague discount

Competitive holiday entitlement

Discretionary bonus schemes

Defined Contribution Pension Scheme

Training programmes

Parental and adoption policies

Wellbeing support

Charity volunteer day

Qualifications

• Proven experience in a fast-paced retail environment leading large teams.
• Strong knowledge of store performance across commercial and operational areas.
• Ability to use data for decision making and coaching others.

Responsibilities

• Lead the store's operations and deliver the retail plan.
• Build a high-performance culture by developing talent.
• Drive digital adoption and improve customer experience.

Skills

Leadership

Team building

Communication

Digital tools

Performance management

Customer service

Job description

A leading retail company is seeking a Store Manager to oversee all operations and lead a high-performing team. You will be responsible for delivering commercial performance, driving digital adoption, and ensuring an exceptional customer journey. The ideal candidate will have proven leadership experience in retail, strong communication skills, and the ability to drive operational excellence. Join us to shape the future of retail while enjoying competitive benefits and discounts.