Store Leader: Drive Customer Experience & Growth

Retail; Glasgow; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Private Healthcare

Car allowance

Annual bonus

Discount card

Free food and hot drinks

Generous holiday entitlement

Pension – employer match

Sainsbury’s share scheme

Wellbeing support

Cycle to Work

Other employee offers

Job summary

Sainsbury's in the United Kingdom seeks an experienced Store Manager to lead a large, high‑volume store. You will oversee a management team and hundreds of colleagues, delivering brilliant customer service and achieving business KPIs daily.

You will drive change, apply HR policies fairly, and coach your teams to excel in a customer‑centric culture. The role offers extensive benefits and opportunities for career progression within the retailer.

Qualifications

• Experience leading a high-volume retail operation with end-to-end responsibility.
• Ability to use data and insights to shape long-term plans and drive KPIs.
• Experience handling complex HR matters, including dismissals.
• Proven track record developing teams and coaching managers.
• Experience leading through change with strong engagement and wellbeing focus.

Responsibilities

• Lead a large, complex store operation and deliver brilliant customer service.
• Manage a team of managers and hundreds of colleagues.
• Drive uptake of initiatives, changes, and programmes.
• Ensure safety standards, product availability, and daily operations.

Skills

Customer experience leadership

People management

Data-driven decision making

HR policy knowledge

Change management

Job description

Sainsbury's in the United Kingdom seeks an experienced Store Manager to lead a large, high‑volume store. You will oversee a management team and hundreds of colleagues, delivering brilliant customer service and achieving business KPIs daily.

You will drive change, apply HR policies fairly, and coach your teams to excel in a customer‑centric culture. The role offers extensive benefits and opportunities for career progression within the retailer.