Store Leader

River Island; Exeter; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading retail brand as a Store Manager in Exeter. Lead a talented team to deliver an exceptional customer experience while driving store performance and profitability. This full-time permanent role offers a generous benefits package including a 50% staff discount and opportunities for personal development.

Benefits

Generous 50% staff discount & uniform allowance

RI Rewards – discounts and financial advice

Enhanced family support benefits

Contributory private pension scheme

28 to 30 days paid holiday including options to buy more

Qualifications

• Previous experience at Store Manager level or as a Deputy Manager seeking progression.
• Proven track record in managing store KPIs including sales and stock loss.
• Strong ability to drive sales and maximize profit.

Responsibilities

• Drive sales and implement store layout standards.
• Ensure world-class shopping experiences for customers.
• Recruit, train, and manage team performance.

Skills

Leadership

Communication

Sales Management

Customer Experience

Job description

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We’re a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together – and are proud of the work they do. Progression here can take you in all kinds of directions.

This is what a career at River Island is like. And this is where yours starts.

Department: Retail Management
Employment Type: Permanent - Full Time
Location: Exeter
Workplace type: Onsite

What We Are Looking For...

• Drive sales & maximise profit - responsible for identifying opportunities to increase your store's contribution. Implementing store layout standards, analysing reports, conducting daily floor walks, delegating effectively, and staying aware of competitor activity. Communicate trade feedback at all levels.
• Connect with our customers - ensure every customer receives a world-class shopping experience. Lead by example, motivate your team, and encourage upselling across all areas of the store.
• Recruit & retain the best talent - passionate about your team’s development, responsible for recruiting, training, coaching, and managing performance to create future managers.
• Control costs & manage loss prevention - manage payroll efficiently, deter theft through service, and ensure stock management controls are in place for operational soundness.
• Have a proven track record in managing store KPIs including sales, payroll, costs, stock loss, and service.
• Be a great communicator across all levels.
• Have great leadership skills.
• Be passionate about delivering a world-class customer experience.
• Previous experience at Store Manager level or as an experienced Deputy Manager seeking the next step.

This Is For You...

• Discount - Generous 50% staff discount & uniform allowance.
• RI Rewards - Discounts, benefits, financial advice, wellbeing solutions, and a bonus scheme.
• Island culture - Stores with Kindness Cupboards and support through the Retail Trust.
• Family Hub - Support for various family setups, including enhanced maternity, paternity, adoption, & fertility treatments.
• Giver Island - Give as you earn scheme, annual Giver Island day, and matched funding.
• Opportunities - Focus on progression and upskilling through on-the-job training and qualifications.
• Pension - Contributory private pension scheme.
• Holiday - 28 days (UK) / 30 days (ROI) paid holiday, including Bank Holidays, with options to buy additional days.

We mentioned the discount, right?

Keeping You Safe...

At River Island, we are committed to safeguarding all employees and fulfilling our obligations under the Prevent duty to stop extremism. We promote British Values, including democracy, the rule of law, individual liberty, and mutual respect and tolerance of different faiths and beliefs.