Store Lead Manager — Grow Teams, Elevate Service

Tesco UK; Andover; On-site; GBP 35,000 - 50,000; Full time

Job summary

Tesco UK is seeking a Lead Manager to oversee store leadership on shift and to drive customer service, sales, and standards. You will coach teams, manage safety and operations, and influence store performance on the shop floor.

Join Tesco to grow your leadership skills in a fast-paced retail environment, delivering results while building a welcoming atmosphere for colleagues and customers.

Qualifications

• Leadership experience in a fast-paced retail environment.
• Ability to coach and develop colleagues and managers.
• Strong focus on customer service and store standards.

Responsibilities

• Leading a key store department and acting as the senior leader on shift, ensuring excellent service for customers and colleagues.
• Driving sales, standards, safety, and compliance while improving routines and ways of working.
• Leading from the shop floor coaching, motivating, and developing colleagues and managers to perform at their best.
• Building a strong team by spotting talent, giving clear feedback, and supporting growth.
• Championing Tesco products, services, and community involvement to create an engaging store environment.
• Ensuring smooth daily operations with the right people in the right place at the right time.
• Bringing previous leadership experience in retail or a fast paced, customer focused environment.
• A people first approach, creating a warm, welcoming atmosphere for colleagues and customers.
• Confidence in sharing ideas, encouraging best practice, and building strong relationships across the store.
• Ability to spot opportunities, act quickly, and make decisions that support your team and customers.
• Resilience and adaptability, thriving through change and guiding others through it.
• Self-awareness and drive, consistently performing at your best and exceeding expectations.

Skills

Leadership

People management

Retail operations

Customer service

Decision making

Change management

Job description

Tesco UK is seeking a Lead Manager to oversee store leadership on shift and to drive customer service, sales, and standards. You will coach teams, manage safety and operations, and influence store performance on the shop floor.

Join Tesco to grow your leadership skills in a fast-paced retail environment, delivering results while building a welcoming atmosphere for colleagues and customers.