Store Lead Manager - Customer Experience & Leadership

Tesco Retail; Greater London; On-site; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Excellent benefits package

Job summary

Tesco Retail is seeking a Lead Manager to lead a key store department and act as the senior on shift. You will ensure outstanding service for customers and colleagues while driving sales, standards, safety and compliance. This role involves coaching and developing staff, spotting talent, and promoting Tesco products and community involvement.

The position offers a competitive salary and excellent benefits, with flexibility and growth opportunities within Tesco’s store leadership track.

Qualifications

• Leadership experience in retail or fast-paced customer-focused environments.
• Ability to lead teams and develop colleagues.
• Strong customer focus and problem-solving.
• Decisive with good communication and coaching skills.

Responsibilities

• Lead a key store department and act as senior on shift to ensure excellent service for customers and colleagues.
• Drive sales, standards, safety and compliance while improving routines and ways of working.
• Coach, motivate, and develop colleagues and managers to perform at their best.
• Spot talent, give clear feedback, and support growth across the team.
• Champion Tesco products, services and community involvement to create an engaging store environment.

Job description

Tesco Retail is seeking a Lead Manager to lead a key store department and act as the senior on shift. You will ensure outstanding service for customers and colleagues while driving sales, standards, safety and compliance. This role involves coaching and developing staff, spotting talent, and promoting Tesco products and community involvement.

The position offers a competitive salary and excellent benefits, with flexibility and growth opportunities within Tesco’s store leadership track.