Store Lead: Launch & Elevate Premium Customer Experience

ON RUNNING; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading sportswear company in the City of London is looking for a Lead Store Advisor to drive exceptional customer service and maintain operational standards in their new store. The ideal candidate will have at least 2 years of retail experience, a strong commitment to team culture, and outstanding communication skills. This role involves leading a team, managing cash transactions, and ensuring visual merchandising excellence.

Qualifications

• 2+ years of experience in a consumer-facing or retail work environment, preferably in a supervisory role.
• Background in the Running, Fashion or Sports Industry is preferred.
• Ability to maintain outstanding store condition and visual merchandising standards.

Responsibilities

• Lead and communicate through On's values in team and customer interactions.
• Responsible for all cash transactions and till procedures.
• Maintain in-depth knowledge of technical product information.

Skills

Strong communication skills

Hospitality

Interpersonal skills

Initiative

Teamwork

Tools

Microsoft Dynamics

ERP systems

Job description

A leading sportswear company in the City of London is looking for a Lead Store Advisor to drive exceptional customer service and maintain operational standards in their new store. The ideal candidate will have at least 2 years of retail experience, a strong commitment to team culture, and outstanding communication skills. This role involves leading a team, managing cash transactions, and ensuring visual merchandising excellence.