Store Fulfilment Assistant (Seasonal)

Boots Group; Walsall; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Generous employee discount

Discounts at nationwide retailers

24/7 counselling and wellbeing support

Job summary

Boots Group is hiring a Stores Fulfilment Assistant for the Christmas period. You will pick and pack online orders, help customers on the shop floor, operate tills, replenish shelves, and support deliveries in a fast-paced store environment.

You’ll work closely with the team to deliver great service and a smooth in-store operation. This temporary role offers seasonal flexibility, opportunities to learn stock-management processes, and a sense of teamwork and purpose during a busy period for Boots

Qualifications

• Team player who supports others and cares about team success.
• Confident with people and comfortable helping customers.
• Accurate and fast in a busy, target-driven environment.
• Proactive and takes ownership of tasks.
• Resilient and positive during peak periods.
• Energetic with long, active shifts.
• Confident asking for help to get things right.
• Comfortable with technology and new systems.

Responsibilities

• Pick and pack online orders accurately to meet team goals.
• Support the team to keep orders on track.
• Assist customers on the shop floor and on tills.
• Replenish stock and keep shelves stocked.
• Help with deliveries and organise the stockroom.

Skills

Team work

Customer service

Attention to detail

Energetic

Adaptable

Tools

Stock management systems

Job description

The hourly rate for this role is £13.02 and up to £15.10 across selected locations within London. This is a weekly paid role.

Ready to make a difference this Christmas? Join Boots as a Stores Fulfilment Assistant and be part of something special.

The festive season at Boots is one of the busiest and most exciting times of the year, and we’re looking for enthusiastic people to help deliver for our customers when it matters most.

About the opportunity

As a Stores Fulfilment Assistant, you’ll play a key role in making sure customers get what they need, right when they need it. You’ll pick and pack online orders- whether that’s a thoughtful gift, a last‑minute treat, or essentials for the celebrations ahead. This is an important role where you’ll help deliver a great experience for our customers- one that keeps them coming back all year round. It’s also a fast-paced and active role, where priorities can change quickly. You won’t just be working behind the scenes-you’ll be on your feet throughout your shift, moving between the stockroom and shop floor, helping customers, working on tills, replenishing shelves, and supporting deliveries. Working in store is a real team effort, so you’ll need to be flexible and ready to step into different areas to keep things running smoothly. You’ll feel good knowing you’re playing your part and enjoy a strong sense of teamwork and fun as everyone pulls together. If you want to stay busy, work as part of a team, and know your contribution matters, this could be the role for you.

What you’ll be doing:

• Pick and pack online orders accurately and efficiently, meeting your own targets to achieve overall team goals


• Support your team to keep orders on track


• Help and advise customers on the shop floor


• Work on tills when needed


• Replenish stock and keep shelves full


• Support deliveries and organise stock in the stockroom

This is a temporary role, with the potential for longer-term opportunities depending on local availability.

What you’ll need to have (our must-haves)

• Team player - supports others and cares about team success


• Confident with people - comfortable talking to and helping customers


• Accuracy and speed - stays focused on targets in a fast-paced environment


• Proactive attitude - sees what needs doing and take ownership


• Resilient - stays positive and focused during busy periods


• Energy and stamina - keeps energy high throughout long, active shifts


• Confident asking questions - asks for help when needed to get things right


• Comfortable with technology - follows process and learns new systems and technologies.

It would be great if you also have

• Previous experience in a retail environment.


• Familiarity with stock management systems

Where your brilliance can take you

You’ll receive industry-recognised training and build valuable experience along the way. You may go on to explore more in Retail, Pharmacy, Beauty or Opticians, or ultimately progress into management. There are plenty of paths to follow for you to become brilliant with Boots- you can read some of our colleagues stories here.

Rewards designed for you

• Generous employee discount across Boots and our partner brands


• Discounts at nationwide retailers


• 24/7 counselling and wellbeing support through our Employee Assistance Programme

There’s lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at https://www.boots.jobs/why-boots/rewards-benefits

Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third‑party sites are not endorsed by Boots and may not be accurate.

A bit about us

At Boots, we’re proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported, and free to be themselves. We believe that when our people feel valued and included, they thrive, so we’re committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.