Store Floor Leader: Lead, Inspire & Optimize KPIs

LIDL; Thirsk; On-site; GBP 36,000 - 45,000; Full time

Job summary

A leading supermarket chain is seeking a Deputy Store Manager in Thirsk to oversee store operations and lead the team in the absence of the Store Manager. The candidate should have strong leadership skills and excellent communication abilities to provide unmatched customer service. Responsibilities include managing stock processes, monitoring KPIs, and ensuring compliance with Health and Safety regulations. This role offers a competitive salary and benefits, contributing to an engaging work environment.

Benefits

Competitive salary

30-35 days holiday (pro rata)

10% in-store discount

Pension scheme

Ongoing training

Enhanced family leave

Qualifications

• Experience leading and developing a team in a challenging environment.
• Excellent communication skills for customer interactions.
• Time management and problem-solving abilities.
• Confidence to support the team during shifts.
• Pride in providing customer service.
• Ability to monitor and improve KPIs.

Responsibilities

• Set an example for the store team and customers.
• Manage the store independently when the Store Manager is absent.
• Motivate and support the team according to Company Values.
• Check deliveries and manage the till area.
• Provide excellent customer service.
• Comply with Health and Safety laws.

Skills

Team leadership in a fast-paced environment

Excellent communication

Time management

Problem-solving

Customer service

KPI management

Job description

A leading supermarket chain is seeking a Deputy Store Manager in Thirsk to oversee store operations and lead the team in the absence of the Store Manager. The candidate should have strong leadership skills and excellent communication abilities to provide unmatched customer service. Responsibilities include managing stock processes, monitoring KPIs, and ensuring compliance with Health and Safety regulations. This role offers a competitive salary and benefits, contributing to an engaging work environment.