Store Experience Associate — Growth & Staff Discounts

Naylor's Equestrian Llp; Greater London; Hybrid; GBP 20,000 - 24,000; Full time

Benefits offered by this job

Incremental Holiday Allowance

Staff Discount on qualifying purchases

Exclusive Colleague Bike Discount

Discounted Gym Membership

Personal development opportunities

Access to Apprenticeships or accredit

Job summary

Naylor's Equestrian LLP in Greater London is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor. You will greet customers, refresh displays, replenish stock, and support till operations, while upholding the brand's high standards.

Join a fast-paced retail team where you can develop skills, work with colleagues, and contribute to a welcoming, value-driven store environment that puts customers first and celebrates product passion.

Qualifications

• Customer-focused mindset in a fast-paced retail environment.
• Excellent verbal and interpersonal communication skills.
• Willingness to learn and pick up new tasks quickly.
• Flexible to work weekends, evenings, and seasonal peaks.

Responsibilities

• Welcome customers with energy and confidence; help them find products they love.
• Use in-store devices to check stock and support the full customer journey.
• Keep the shop floor clean, tidy, and replenished; ensure displays stay fresh and on-brand.
• Handle till work and other day-to-day store tasks following safety guidelines.

Skills

Positive attitude

Strong communication

Teamwork

Willingness to learn

Shift flexibility

Job description

Naylor's Equestrian LLP in Greater London is seeking a Store Colleague to deliver outstanding customer experiences on the shop floor. You will greet customers, refresh displays, replenish stock, and support till operations, while upholding the brand's high standards.

Join a fast-paced retail team where you can develop skills, work with colleagues, and contribute to a welcoming, value-driven store environment that puts customers first and celebrates product passion.