Store Director

360 TALENT LONDON; Greater London; On-site; GBP 85,000; Full time

Job summary

A luxury fashion recruitment firm is seeking a Dual Site Store Manager for a high-end boutique in Greater London. You will oversee both menswear and womenswear, ensuring operational excellence and exceptional client experiences. Candidates should possess extensive luxury boutique management experience, strong leadership abilities, and exemplary communication skills. This role comes with a competitive salary of £85,000 depending on experience, and requires a polished approach to fostering client relationships.

Qualifications

• Extensive boutique management experience in luxury fashion at Harrods, particularly in menswear and womenswear.
• Strong leadership skills with experience managing VIP clients.
• Excellent communication and relationship-building skills.

Responsibilities

• Lead and develop a team to achieve sales targets.
• Recruit and retain talent through individual development strategies.
• Manage operational standards and compliance.

Skills

Team leadership

Commercial acumen

Client relationship building

Fluency in a second language

Education

Master's degree (desirable)

Job description

Dual Site Store Manager - Luxury Fashion | Harrods (Menswear & Womenswear)

Salary: £85,000 depending on experience.

As Store Manager, you will lead a dual-site menswear and womenswear boutique, ensuring maximum profitability, operational excellence, and an elevated client experience. You will inspire and coach your team of 9, champion clienteling, and drive sustainable relationships with VIP clientele.

Key Responsibilities

• Lead, motivate, and develop your team to deliver exceptional service and achieve ambitious sales targets.
• Recruit, train, and retain talent while implementing succession plans and individual development strategies.
• Maximise business performance across all product categories, leveraging clienteling, CRM, events, and visual merchandising.
• Build and maintain a loyal clientele, ensuring personalised experiences and achieving client retention objectives.
• Manage operational standards, P&L, stock control, loss prevention, and health & safety compliance.
• Represent the store locally, understanding market trends and collaborating with neighbouring stores to optimise performance.

Profile

• Extensive boutique management experience in luxury fashion in Harrods, with a proven track record in menswear and womenswear.
• Strong commercial acumen and leadership skills, with experience managing VIP clients and hosting client events.
• Excellent communication, relationship-building skills, and a polished, service-driven approach.
• Knowledge of fashion trends and RTW product divisions; interest in culture and art.
• Fluency in a second language and a Master's degree desirable.

Due to a high response, we can only contact shortlisted candidates that fit the criteria above.

360 Talent are a high end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets.

Explore all of our latest opportunities and industry updates on our website & find us on LinkedIn, Facebook, Instagram & TikTok!