Store Department Lead - Customer-First Growth

H&M; Harlow; On-site; GBP 30,000 - 40,000; Full time

Job summary

A global fashion retailer is seeking a Department Manager for their Harlow store. This role involves overseeing a department to drive sales and profitability while ensuring a customer-first experience. The ideal candidate will have management experience in a customer-facing environment, a passion for profitability, and the ability to develop their team effectively. The position offers flexible working hours across 39 hours per week.

Benefits

Staff discount card for all H&M Group brands

Participation in the H&M Incentive Program

Extensive development opportunities

Responsibilities

• Lead with a vision to secure the best experience for all colleagues and customers.
• Evaluate your team’s performance and support their development.
• Analyse and follow up on Sales & Profit KPI's for your department.
• Ensure Health & Safety, legal, and security compliance.

Skills

Management experience in a customer-facing environment

Previous experience of leading and managing teams

A passion for profitability and people

A Customer-first mindset

Job description

A global fashion retailer is seeking a Department Manager for their Harlow store. This role involves overseeing a department to drive sales and profitability while ensuring a customer-first experience. The ideal candidate will have management experience in a customer-facing environment, a passion for profitability, and the ability to develop their team effectively. The position offers flexible working hours across 39 hours per week.