Store Customer Service Assistant - Retail Support

Morrisons; Bromsgrove; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Holiday entitlement

15% discount

Friends/Family discount

Leadership School

In-store cafe

Free parking

Pension & life assurance

Healthcare benefits

MyPerks discounts

Payroll charity donations

Family-friendly policies

Job summary

Morrisons is looking for friendly, reliable people to join our store team in a fast-paced, structured environment. You’ll be trained to support various parts of the store and help customers, ensuring they get what they need when they need it.

This role suits a team player who enjoys staying active, handling hands-on tasks, and following clear routines. You’ll contribute to a welcoming, efficient shopping experience for customers across the store.

Qualifications

• Experience in customer-facing roles preferred.
• Able to stay active and hands-on in a busy store environment.
• Comfortable following processes and routines.

Responsibilities

• Serve customers across the store to help them find what they need.
• Support various parts of the store and assist with daily routines and tasks.
• Respond to customer queries and resolve basic issues to maintain smooth operation.

Skills

Customer service

Team player

Active

Query resolution

Safe equipment use

Job description

Morrisons is looking for friendly, reliable people to join our store team in a fast-paced, structured environment. You’ll be trained to support various parts of the store and help customers, ensuring they get what they need when they need it.

This role suits a team player who enjoys staying active, handling hands-on tasks, and following clear routines. You’ll contribute to a welcoming, efficient shopping experience for customers across the store.