Store Customer Associate - Flexible Hours, Night Premium

Tesco; Borough of Rossendale; On-site; GBP 17,000 - 22,000; Part time

Benefits offered by this job

Colleague discount

Flexible working

Holiday allowance 20–22 days

Wellbeing resources

Life cover

Pension with matching contributions

Uniform provided

Colleague networks

Job summary

Tesco is hiring to join our store team in the UK. We offer flexible hours with a minimum of 12 hours per week and up to 16 hours or more, with many shifts in the evenings and weekends as shown in the availability window.

Colleagues earn from £13.28 per hour, rising to £14.55 in stores within the M25, plus a night premium of £2.35 per hour for hours between midnight and 6am. You will be part of a welcoming, diverse team committed to great customer service.

Qualifications

• Passion for delivering great service.
• Ability to build rapport with customers.
• Take initiative and make decisions that are right for our customers.
• Work well within a team and communicate openly with others.
• Be at work on time, well presented and ready to be a brand ambassador.

Responsibilities

• Know your customers and serve them with passion and pride; delivering great natural service.
• Be knowledgeable about products and services in store.
• Work across service, picking and replenishment areas as required.
• Apply training to work safely, effectively and serve customers brilliantly.
• Make decisions that meet customer needs and deliver in-store routines.
• Participate in seasonal, community and charity events to create an inclusive atmosphere.
• Understand store performance and your part in improving service and sales.
• Handle products with care to maintain quality and reach customers in good condition.
• Be yourself, follow policies and help everyone feel welcome.
• Occasionally assist with deliveries into the store.

Skills

Customer service

Rapport building

Decision making

Teamwork

Punctuality

Job description

Tesco is hiring to join our store team in the UK. We offer flexible hours with a minimum of 12 hours per week and up to 16 hours or more, with many shifts in the evenings and weekends as shown in the availability window.

Colleagues earn from £13.28 per hour, rising to £14.55 in stores within the M25, plus a night premium of £2.35 per hour for hours between midnight and 6am. You will be part of a welcoming, diverse team committed to great customer service.