Store Colleague - Part Time

Millets; Uckfield; On-site; GBP 18,000 - 24,000; Full time

Job summary

Millets is seeking a Store Colleague to join our team and help deliver an outstanding customer experience. You will greet customers, advise on products, replenish stock, and maintain presentation standards on the shop floor.

You will handle transactions, support daily store operations, and work closely with colleagues to ensure smooth running in a fast-paced retail environment.

Qualifications

• Adaptability in communication styles for different people and situations.
• Ability to engage positively with customers and colleagues.
• Strong organisational skills and task management.
• Ability to work collaboratively with others.
• Willingness to learn and follow company processes.

Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintaining high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.

Skills

Adaptability

Customer engagement

Organisation

Collaboration

Willingness to learn

Job description

This is Millets. Made for Adventure. Built for Everyone Millets has always been about making the outdoors part of everyday life. From family walks and weekend camping trips, to first hikes and fresh air escapes, we’re here to help people get outside — easily, confidently and without fuss. We offer practical, reliable kit always at great value, chosen to work for real life outdoors. The kind of gear you can trust, whether you’re just starting out or getting back to what you love. Our teams are friendly, down to earth and ready to help. We believe in being approachable, sharing knowledge simply, and making sure everyone feels welcome. If you enjoy helping people take their next step outside — big or small — you’ll feel right at home at Millets. This is your moment. This is Millets. Are you in? Role Overview As a Store Colleague, you’ll play an important role in delivering outstanding experience every day, helping customers feel valued, supported, and excited about our products. You’ll play an active role on the shop floor by greeting customers confidently, keeping displays looking sharp, replenishing stock, and maintaining high service and presentation standards. With a positive attitude, great teamwork, and a passion for helping people, you’ll help keep the store running smoothly and showcase the high standards we are known for. If you’re ready to step into a fast-paced retail environment, learn new skills, and be part of a supportive team, this is your opportunity to make an impact and build a strong foundation for your future career.

Key Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintaining high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.

Skills & Experience

• Ability to adapt approach and communication style to different people and situations.
• . Ability to engage positively with customers and colleagues.
• Good organisational skills and the ability to manage tasks effectively.
• Ability to work collaboratively.
• Willingness to learn new skills and follow company processes and procedures.

Desirable Attributes

• A genuine passion for brands, trends, and the latest products.
• Proactive attitude, with the confidence to approach customers and support sales opportunities.
• Strong attention to detail, ensuring the shop floor always looks sharp and ready.
• Self-motivation, with a commitment to personal development and continuous improvement.