Store Colleague - Full Time

JD GROUP; Belfast City District; Presencial; GBP 18 000 - 24 000; Tempo integral

Resumo da oferta

JD GROUP in Belfast, United Kingdom, is seeking a Store Colleague to greet customers, keep displays sharp, replenish stock, and maintain high service and presentation standards. You will work on the shop floor in a fast-paced retail environment, helping customers feel valued and excited about our products.

You will collaborate with colleagues to meet sales goals, learn new skills, and follow company policies and health and safety requirements to support smooth day-to-day store operations.

Qualificações

• Experience in a customer-facing role preferred.
• Good communication and organisational skills.
• Ability to work as part of a team in a fast-paced environment.

Responsabilidades

• Deliver a welcoming customer experience and provide product information.
• Identify customer needs, suggest products, and promote add-ons.
• Maintain shop floor presentation, restock, and ensure displays are neat.
• Process transactions and support daily store operations.

Conhecimentos

Customer service

Teamwork

Communication

Adaptability

Formação académica

High school diploma or equivalent

Ferramentas

In-store systems

Descrição da oferta de emprego

Role Overview

As a Store Colleague, you’ll play an important role in delivering outstanding experience every day, helping customers feel valued, supported, and excited about our products.

You’ll play an active role on the shop floor by greeting customers confidently, keeping displays looking sharp, replenishing stock, and maintaining high service and presentation standards. With a positive attitude, great teamwork, and a passion for helping people, you’ll help keep the store running smoothly and showcase the high standards we are known for.

If you’re ready to step into a fast-paced retail environment, learn new skills, and be part of a supportive team, this is your opportunity to make an impact and build a strong foundation for your future career.

Key Responsibilities

• Deliver a positive and welcoming experience for customers, providing support and product information where required.
• Responsible for achieving team sales objectives by identifying customer needs, recommending suitable products, and promoting complementary items.
• Maintaining high standards of customer service.
• Maintain high standards of presentation across the shop floor, ensuring fixtures, displays, and stock areas are clean, organised, and well maintained.
• Replenish stock and ensure products are available and correctly displayed in line with company standards.
• Complete operational tasks including processing transactions, cash handling, stock processing, and preparing deliveries.
• Use in-store technology and systems to support customer enquiries and daily store operations.
• Follow company policies, procedures, and health and safety requirements at all times.
• Work collaboratively with colleagues to support the effective day-to-day running of the store.
• Support with additional duties and tasks, as reasonably required.

Skills & Experience

• Ability to adapt approach and communication style to different people and situations.
• Ability to engage positively with customers and colleagues.
• Good organisational skills and the ability to manage tasks effectively.
• Ability to work collaboratively.
• Willingness to learn new skills and follow company processes and procedures.

Desirable Attributes

• A genuine passion for brands, trends, and the latest products.
• Proactive attitude, with the confidence to approach customers and support sales opportunities.
• Strong attention to detail, ensuring the shop floor always looks sharp and ready.
• Self-motivation, with a commitment to personal development and continuous improvement.