Store Colleague

Naylor's Equestrian Llp; Hounslow; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Incremental holiday allowance

Staff discount

Bike discount

Gym membership

Personal development opportunities

Job summary

JD Group in the United Kingdom is hiring a Store Colleague to join our vibrant team. You’ll greet customers, manage stock, keep displays fresh, and ensure a smooth checkout experience while representing our brands with energy and professionalism.

The role requires a positive attitude, strong communication, teamwork, and flexibility to cover weekends and busy periods. We offer comprehensive training, staff discounts, and opportunities to grow within JD Sports and our retail family.

Qualifications

• Positive, enthusiastic approach for a fast-paced retail environment.
• Strong communication skills engaging customers and working as part of a team.
• Willingness to learn and grow within the store environment.
• Flexible to work weekends, evenings and busy seasonal periods.
• Proactive attitude with confidence to approach customers and support sales.
• Attention to detail to keep displays sharp and on-brand.

Responsibilities

• Welcome customers with confidence and energy, offer help and find products they love.
• Use in-store devices to check stock, share options, and support the full customer experience.
• Keep the shop floor clean, tidy, and replenished with on-brand displays.
• Support day-to-day store tasks, including till work, restocking, and following safety guidelines.

Skills

Customer service

Communication

Teamwork

Flexibility

Enthusiasm

Job description

This is JD. Born in 1981. Built for Now.At JD, we don’t just sell sneakers and outdoor gear, we set trends, break boundaries, and build communities. Whether you're on the shop floor, behind the scenes, or driving innovation, every role here plays a part in shaping the future of our industry.

We’re fast-paced, fearless, and unapologetically ambitious. We celebrate authenticity, thrive on collaboration, and never stop pushing forward, if you’re ready to bring your energy, ideas, and personality to a team that values them.

This is your moment.

This is JD.

Are you in?

At the JD Group, we don’t just follow trends — we set them. As a Store Colleague, you’ll be a key part of delivering the JD group experience every day, helping customers feel welcomed, supported, and excited about what we offer.

You’ll help keep the shop floor running smoothly by greeting customers with energy, keeping displays looking sharp, and ensuring stock is always replenished. With a positive attitude, strong teamwork, and a passion for great service, you’ll help maintain the high standards we are known for — from presentation to customer experience.

If you’re ready to be part of a fast-paced retail environment, bring enthusiasm to every shift, and grow your skills with the support of a great team, this role is your chance to make an impact and build a strong foundation for your future career.

Role Overview

At JD Group, we don’t just keep up with the game — we set the pace. As a Store Colleague, you’ll play an important role in delivering outstanding experience every day, helping customers feel valued, supported, and excited about our products.

You’ll bring energy to the shop floor by greeting customers confidently, keeping displays looking sharp, replenishing stock, and maintaining high service and presentation standards. With a positive attitude, great teamwork, and a passion for helping people, you’ll help keep the store running smoothly and showcase the high standards we are known for.

If you’re ready to step into a fast-paced retail environment, learn new skills, and be part of a supportive team, this is your opportunity to make an impact and build a strong foundation for your future career.

Key Responsibilities

• Welcome customers with confidence and energy, offering friendly support and helping them find the products they love.
• Use in-store devices to check stock, share product options, and support the full customer experience.
• Keep the shop floor clean, tidy, and fully replenished — making sure displays stay fresh and on-brand.
• Support day-to-day store tasks, including till work, restocking, and following all safety and store guidelines.

Skills & Experience Required

• A positive, enthusiastic approach suited to a fast-paced, customer-focused retail environment.
• Strong communication skills, with confidence engaging customers and working as part of a team.
• Willingness to learn, take on new tasks, and grow your skills in a supportive store environment.
• Flexibility to work various shifts, including weekends, evenings, and busy seasonal periods.

Desirable Attributes

• A genuine passion for JD’s brands, trends, and the latest products.
• Proactive attitude, with the confidence to approach customers and support sales opportunities.
• Strong attention to detail, ensuring the shop floor always looks sharp and ready.
• Self-motivation, with a desire to improve and progress within JD Group.

What We Offer

We are proud to be an equal opportunity employer, committed to creating a workplace where every colleague is valued, respected, and empowered. We celebrate the diversity of our teams and strive to ensure that all colleagues regardless of background, identity, or lived experience can thrive and contribute meaningfully.

We know our employees work tirelessly to make JD Sports the success it is today and in turn,

We offer them some amazing benefits:

• Incremental Holiday Allowance
• Staff Discount on qualifying purchases across Group retail stores and online
• Exclusive Colleague Bike Discount scheme
• Discounted Gym membership
• Personal development opportunities to learn and develop at work
• Access to Apprenticeships and accredited qualifications

About JD Group

Founded in 1981 with a single store in the Northwest of England, JD Group has grown into a leading global omni-channel retailer in Sports Fashion, Outdoors, and Gyms. Our diverse and dedicated teams operate across a portfolio of renowned retail brands in multiple international markets.Listed on the London Stock Exchange since 1996 and a proud member of the FTSE100 since 2019, JD Group continues to expand both in the UK and globally, driven by a commitment to innovation, excellence, and possibility.Our vision is to become the world’s most trusted and dynamic omni-channel retailer in the sports and outdoor industry. We welcome individuals from all backgrounds to join us in shaping this future. If you're passionate about contributing to an inclusive, people‑first, and customer‑centric organisation and are motivated by continuous growth and operational excellence, we’d love to hear from you.