Store Associate

Barnardo's; Kirkby Stephen; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading charity retailer in Kirkby Stephen seeks a Store Associate to support store management and deliver excellent customer service. You will help maximize sales, maintain store standards, and lead your team. This fulfilling role offers significant benefits, including flexible working arrangements, generous leave, and a comprehensive training package.

Benefits

Flexible working arrangements

26 days annual leave plus bank holidays

Cycle2work scheme

Employee assistance programme

Qualifications

• Ability to maximize sales and profit.
• Experience in a customer service role is advantageous.
• Basic criminal records check consent is required.

Responsibilities

• Support the manager with all aspects of running a busy store.
• Ensure high standards of presentation and customer services.
• Lead the team to meet store targets.

Skills

Great customer service

Organizational skills

Communication skills

Job description

Store Associate

Location: Kirkby Stephen Charity Shop

Contract type: Permanent

Hours: 14

Salary: £12.60 per hour

Closing Date: 13 December 2025

Interview Date: To Be Confirmed

Job Description

Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you.

At Barnardo's we believe in children, the funds raised in store support the most vulnerable children and young people in the UK and now your chance to play your part in this vital work. As well as maximising sales and profit in store you'll also ensure the very highest standards of presentation and customer services - your aim will be to make your store the best in town, for customers to visit and for your colleagues to work in.

As a Store Associate you will support the manager with all aspects of running a busy store. You'll need to be well organised with great communication skills and ready to learn how to lead your team of colleagues in store to maximise sales and profit and meet your store's targets.

In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits.

Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you!

The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience. When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document (if applicable). This should be done with an understanding of the context of the role described.

Key Requirements

• Basic criminal records check (consent required).

About Barnardo's

At Barnardo's we believe in children - no matter who they are, what they have done or what they have been through. We have invested in equality, diversity and inclusion (EDI) to deliver on our commitments to be an inclusive employer. We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates.

Benefits

• Flexible working arrangements.
• 26 days annual leave plus bank holidays, increasing after 5 years service.
• Ability to buy up to another 5 days annual leave via our HolidayPlus scheme.
• Family friendly leave options including company Maternity, Paternity and Adoption pay; together with all family additional leave options.
• Service related sick pay from day 1.
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's (plus salary sacrifice).
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension.
• Cycle2work scheme.
• Interest free season ticket loans.
• Discounts and cashback from high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and more via our Benefit Portal.
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
• Free access to round the clock employee assistance programme for advice and support.
• Access to Barnardo's Corporate University.
• T&C's apply based on contract.

*Note: All benefits and pay conditions will follow applicable statutory regulations.*