Store Associate

Barnardo's; Burnley; On-site; GBP 40,000 - 60,000; Part time

Job summary

A well-known charity retailer in Burnley is seeking a Store Associate to deliver exceptional customer service and support store operations. Join a team dedicated to making a positive impact on children's lives, with comprehensive training, development prospects, generous leave, and flexible working arrangements. Apply now to be part of this fulfilling role.

Benefits

26 days annual leave

Cycle2work scheme

Employee assistance program

Qualifications

• Experience in customer service roles preferred.
• Ability to work as part of a team and lead colleagues.
• Organizational skills to maximize sales and meet targets.

Responsibilities

• Support the manager in the daily operations of the store.
• Ensure high standards of presentation and customer service.
• Maximize sales and profit in the retail environment.

Skills

Customer service

Communication

Organizational skills

Job description

Job Title

Store Associate

Location: Burnley Kids Branch

Contract type: Fixed term

End date: 27 January 2026

Hours: 28

Salary: £12.60 per hour

Closing Date: 13 November 2025

Job Description

Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you.

At Barnardo's we believe in children, the funds raised in store support the most vulnerable children and young people in the UK and now's your chance to play your part in this vital work. As well as maximising sales and profit in store you'll also ensure the very highest standards of presentation and customer services - your aim will be to make your store the best in town, for customers to visit and for your colleagues to work in.

As a Store Associate you will support the manager with all aspects of running a busy store, it's the best of both worlds as you will have responsibilities but also the chance to develop and learn with an experienced store manager by your side. You'll need to be well organised with great communication skills and ready to learn how to lead your team of colleagues in store to maximise sales and profit and meet your stores targets.

In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits.

Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you!

The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.

Responsibilities

• As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.
• Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.
• Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

About Barnardo's

At Barnardo's we believe in children - no matter who they are, what they have done or what they have been through. Please read about our basis and values. You will be asked questions relating to them as part of the recruitment process for this role.

Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates.

Benefits

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• 26 days annual leave plus bank holidays, increasing after 5 years service.
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme.
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options.
• Service related sick pay from day 1.
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution.
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension.
• Cycle2work scheme.
• Interest free season ticket loans.
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal.
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
• Free access to round the clock employee assistance program for advice and support.
• Access to Barnardo's Corporate University.