Store Assistant Manager - Orpington

St Christopher's Hospice; City Of London; On-site; GBP 25,000; Part time

Job summary

A community-focused charity is seeking a Store Assistant Manager to oversee retail operations and lead volunteers in contributing to vital community fundraising efforts. This role involves a mix of leadership responsibilities, stock management, and ensuring a high level of customer service. The ideal candidate has experience in fast-paced environments and strong leadership skills.

Qualifications

• Good experience in a busy, hands-on environment.
• Experience in a customer-facing environment.
• Management or supervisory experience preferred.

Responsibilities

• Report to the Store Manager and take on leadership duties.
• Oversee all areas of stock journey from sorting to displaying.
• Supervise a team of volunteers, creating a welcoming environment.

Skills

Customer service

Team leadership

Problem-solving

Ability to work under pressure

Job description

Overview

Do you have a passion for quality retailing, being part of your local community, and want to be a part of the sustainable fashion movement? If this sounds like you, come and join the trading team at St Christopher’s where you will be working in one of our 20+ high street stores across South East London.

Job details

Job Title: Store Assistant Manager

Salary: £24,980 per annum FTE (£9,714 pro-rata) plus £1000 additional payment per annum pro-rata

Employment Terms: Permanent, 14 hours per week, Monday – Sunday based on a 7-day rota.

Location: Orpington

Responsibilities

• You’ll be reporting into the Store Manager and taking on tasks allocated by them when you’re working together, or you’ll be taking on leadership duties in their absence and running the store. This includes opening and closing responsibilities.
• You’ll be overseeing all areas of our stock journey, from sorting, pricing, and displaying donations to making a sale. Expect a varied role where no two days are the same and you see items you’ve never seen before every day.
• This is a management position and includes supervising a team of team of extraordinary volunteers. They are all critical to success and it’ll be your job to create a welcoming environment for everyone while still getting the job done.

Who are we looking for?

• You’ll have good experience in a busy, hands-on environment where you are used to getting things done at pace
• You’ll have experience in a customer facing environment where you’ve delivered great customer service throughout your working day
• Retail experience is desirable but not essential
• Management or supervisory experience would be advantageous
• You’ll have great people skills and the ability to lead and supervise a group of superstar volunteers
• You should have the ability to problem solve and work under pressure while being self-motivated and driven

Who are we?

We are proud to offer world class palliative and end of life care to everyone who needs it, whenever or wherever that may be. We are also here for the people closest to you, as we often say, we’re more than just a hospice. We are proud of our community programmes that offer practical, emotional and spiritual support to over 7,500 people in the local area, most of whom we will help to continue living at home.

Being part of the Trading arm of the Hospice means raising vital funds to support this mission.

How to apply

Please click on the ‘Apply Now’ button below in order to register and apply for this vacancy.

Closing Date

Closing Date: 11th November 2025

In the event we receive a high amount of applications, we reserve the right to close the job earlier than the initial closing date.

Previous Applicants Need Not Apply