Store Assistant Manager - Croydon

St Christopher's Hospice; City Of London; On-site; GBP 60,000 - 80,000; Part time

Job summary

A local charity organization is seeking a passionate Store Assistant Manager to join their team in Croydon. The role involves leading store operations, supervising volunteers, and ensuring excellent customer service. Ideal candidates will have experience in busy environments and strong people skills. This is a part-time, permanent position offering a salary of £24,980 per annum FTE, with a focus on community engagement and sustainability.

Qualifications

• Experience in a busy, hands-on environment.
• Ability to lead and supervise a group of volunteers.
• Self-motivated and driven under pressure.

Responsibilities

• Report to the Store Manager and assume leadership duties in their absence.
• Oversee stock journey: sorting, pricing, displaying donations, and making sales.
• Supervise a team of volunteers.

Skills

Customer service excellence

Strong people skills

Problem-solving

Job description

Store Assistant Manager

Do you have a passion for quality retailing, being part of your local community, and want to be a part of the sustainable fashion movement?

We are looking for a Store Assistant Manager to join the trading team at St Christopher’s and work in one of our 20+ high‑street stores across South East London.

Salary: £24,980 per annum FTE (£9,714 pro‑rata)
Employment Terms: Permanent, 14 hours per week, Monday – Sunday based on a 7‑day rota.
Location: Croydon

Responsibilities

• Report to the Store Manager and take on tasks allocated by them when working together, or assume leadership duties in their absence and run the store, including opening and closing responsibilities.
• Oversee all areas of our stock journey – sorting, pricing, displaying donations, and making a sale.
• Supervise a team of extraordinary volunteers, creating a welcoming environment while ensuring the store runs smoothly.
• Execute a varied day‑to‑day role where no two days are the same.

Qualifications

• Experience in a busy, hands‑on environment where you are used to getting things done at pace.
• Experience in a customer‑facing environment with a proven record of excellent customer service.
• Retail experience is desirable but not essential.
• Management or supervisory experience would be advantageous.
• Strong people skills and the ability to lead and supervise a group of superstar volunteers.
• Ability to problem‑solve, work under pressure, and be self‑motivated and driven.

Application Details

Closing Date: 24th November 2025. In the event we receive a high amount of applications, we reserve the right to close the job earlier than the initial closing date.

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