Store Assistant Manager - Chatterton Road

St Christopher's Hospice; City Of London; On-site; GBP 25,000; Part time

Job summary

A charitable organization in the UK is seeking a Store Assistant Manager to lead the trading team in their local community. Responsibilities include overseeing operations, managing stock, and supervising volunteers to ensure efficient store performance. Strong customer service and leadership skills are essential. The role offers a salary of £24,980 per annum for 21 hours per week on a permanent basis.

Qualifications

• Experience in a busy, hands-on environment.
• Experience in customer-facing roles delivering strong customer service.
• Strong leadership skills with the ability to supervise volunteers.

Responsibilities

• Open and close the store operations when required.
• Oversee stock journey: sorting, pricing, displaying donations, facilitating sales.
• Lead a team of volunteers and create a welcoming environment.

Skills

Customer service

People management

Problem-solving

Self-motivated

Job description

Overview

Do you have a passion for quality retailing, being part of your local community, and want to be part of the sustainable fashion movement? If this sounds like you, come and join the trading team at St Christopher’s where you will be working in one of our 20+ high street stores across South East London.

Position

Job Title: Store Assistant Manager

Salary: £24,980 per annum FTE (£14,571 pro-rata)

Employment Terms: Permanent, 21 hours per week, Monday – Sunday based on a 7-day rota.

Location: Chatterton Road

You’ll be reporting into the Store Manager and taking on tasks allocated by them when you’re working together, or you’ll be taking on leadership duties in their absence and running the store. This includes opening and closing responsibilities.

You’ll be overseeing all areas of our stock journey, from sorting, pricing, and displaying donations to making a sale. Expect a varied role where no two days are the same and you see items you’ve never seen before every day.

This is a management position and includes supervising a team of team of extraordinary volunteers. They are all critical to success and it’ll be your job to create a welcoming environment for everyone while still getting the job done.

Responsibilities

• Open and close store operations when required and support the Store Manager.
• Oversee stock journey: sorting, pricing, displaying donations, and facilitating sales.
• Lead and supervise a team of volunteers, creating a welcoming environment while ensuring tasks are completed.

Qualifications & Experience

• Experience in a busy, hands-on environment where you work at pace.
• Experience in a customer-facing environment delivering strong customer service.
• Retail experience is desirable but not essential.
• Management or supervisory experience is advantageous.
• Strong people skills with the ability to lead and supervise volunteers.
• Ability to problem solve, work under pressure, and stay self-motivated and driven.

About Us

We are proud to offer world class palliative and end of life care to everyone who needs it, whenever or wherever that may be. We are also here for the people closest to you, as we often say, we’re more than just a hospice. We are proud of our community programmes that offer practical, emotional and spiritual support to over 7,500 people in the local area, most of whom we will help to continue living at home.

Being part of the Trading arm of the Hospice means raising vital funds to support this mission.

Apply

Please click on the ‘Apply Now’ button below in order to register and apply for this vacancy.

Important Dates

Closing Date: Wednesday 11th November 2025

In the event we receive a high amount of applications, we reserve the right to close the job earlier than the initial closing date.