Store Apprentice

Toolstation; Southampton; Hybrid; GBP 7,300 - 9,100; Part time

Benefits offered by this job

Apprenticeship program

Career progression

30 days holiday

Job summary

Toolstation Limited in Southampton is seeking a Store Apprentice to work 20 hours per week at our Bitterne store. You will engage with customers, assist with deliveries and stock, and help maintain a clean, organised store.

The role includes weekly coursework supported by a Store Manager and an apprenticeship coach, with a clear path for progression within the Travis Perkins Group. Local candidates who can start early or finish late are preferred, as stores operate from 7 AM to 8 PM.

Qualifications

• No formal retail experience required; training provided.
• Commitment to customer service excellence.

Responsibilities

• Engage with customers to understand needs and provide excellent service.
• Assist with store operations: handle deliveries, stock shelves, and warehouse tasks.
• Keep the store clean, organised, and ready for customers and safe for colleagues.
• Learn on the job with weekly coursework supported by your Store Manager and apprenticeship coach.

Skills

Customer service

Reliability

Flexibility

Communication

Job description

Store Apprentice in Southampton Bitterne

20 hours per week

We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.

What you’ll do

• Engage with customers: Understand their needs and provide excellent service through genuine conversations.
• Get involved in store operations: Handle deliveries, stock shelves, and assist with warehouse tasks – be prepared to roll up your sleeves! There’s a real family feel here and we all pitch in as part of a close-knit team. And since there's always loads of support from those around you, you’ll never feel like you’re struggling.
• Keep things running smoothly: Maintain a clean and well-organised store, ensuring everything is ready for our customers and safe for our colleagues.
• Learn while working: Set aside time each week to complete coursework, supported by your Store Manager and a dedicated apprenticeship coach.

What you’ll bring

• A positive attitude: A warm, friendly approach with a passion for delivering outstanding customer service.
• Reliability & flexibility: Show commitment to your team and customers, and adapt to the varied tasks that come your way.
• Energy & enthusiasm: No retail experience is required, just a willingness to learn and a drive to succeed.

What you’ll get

• An award winning apprenticeship program that’s the equivalent of 5 GCSE’s. Check out what our apprentices have to say here
• A fast-paced work environment where there is never a dull moment
• At Toolstation, your career is in your hands. You’ll have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group.
• Benefits? We’ve got you covered!
• 30 days’ holiday (comprising 22 days plus 8 days in lieu of bank holidays)
• Company pension scheme and life assurance
• Bonus scheme and cycle to work program
• Save and buy as you earn options
• 20% discount across all Travis Perkins companies
• Health and wellbeing support at your fingertips with Aviva Digicare +
• Financial education, support, and recognition awards
• Discounts at over 1,000 retailers

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability