Stockroom Associate (38 hours) - Cheshire Oaks

New Balance; Ellesmere Port; On-site; GBP 40,000 - 60,000; Part time

Job summary

A popular sportswear brand is seeking retail associates in Ellesmere Port to provide outstanding customer service. The role involves assisting customers, maintaining store organization, and ensuring product knowledge. Ideal candidates are team players with a passion for retail, strong communication skills, and the ability to work a flexible schedule, including weekends. Competitive compensation and a generous staff discount are offered.

Benefits

Competitive compensation

Retail Bonus Scheme

Great development opportunities

Inclusive work environment

Generous staff discount

Flexible uniform package

Qualifications

• Ability to perform basic maths and general retail operational processes.
• Effective communication skills.
• Proven organisational skills.
• Flexible work schedule including weekends and holidays.

Responsibilities

• Provide superior product knowledge and service techniques.
• Develop product knowledge to educate customers.
• Measure and fit customers to appropriate products.
• Keep floor area neat and organized.
• Complete stock transfers and inventory functions.

Skills

Team Player

Customer service skills

Passion for retail

Desire to learn

Effective communication skills

Proven organisational skills

Basic maths

Job description

New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador as well as your genuine love for working with customers. Apply now for the chance to join an incredible team!

Major Accountabilities

• Provides superior product knowledge and service techniques to meet the stock needs of the customer.
• Develop product knowledge of store merchandise to enable you to educate the customer and on product features and benefits.
• Correctly measuring and fitting the customer to appropriate NB product, communicating current store promotion and correct price, and reviewing features and benefits.
• Keep floor area neat and organized. This includes stock and inventory functions, i.e. labeling and price marking items and merchandising apparel as needed. Organize and fill sales floor to maximize selling.
• Complete stock transfers, RTV’s and cycle counts.
• Protect Company Assets by greeting customers; attach and detach security tags (if provided); report shrinkage and security violations. Monitor floor merchandise.
• Performs other duties as required.

Requirements for Success

• Team Player
• Demonstrate customer service skills
• A passion for retail, sales and stockroom operations
• Desire to learn
• Ability to perform basic maths and general retail operational processes
• Effective communication skills
• Proven organisational skills
• Flexible work schedule including weekends and holidays
• Ability to work early hours to execute deliveries before store opening and occasional night shifts

Additional Benefits

• Competitive compensation
• Potential to earn more through our Retail Bonus Scheme
• Great development opportunities
• Inclusive working environments across all our European locations
• Generous staff discount
• Project involvement across our European region
• Flexible uniform package