Stock Team Lead – Flexible Hours & Growth

NEXT; West Midlands; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Discounts on NEXT products

Sharesave Scheme

Staff Shops discounts

Health and wellbeing services

Flexible working options

Career development

Job summary

NEXT UK is seeking a Stock Manager to lead a busy online and store operation in the West Midlands. You will drive stock accuracy, coach your team, and deliver exceptional customer service as orders are fulfilled quickly and efficiently.

You'll mobilise resources across back of house and shop floor to sustain performance targets while maintaining safe, compliant operations. Reporting to the Store Manager, the role blends hands-on leadership with proactive planning, enabling swift responses to

Qualifications

• Lead and inspire the team to achieve performance targets.
• Communicate with the Store Manager and back-of-house teams effectively.
• Deliver accurate stock processes in an efficient, safe environment.
• Motivate and develop staff through coaching and hands-on leadership.

Responsibilities

• Support the Store management team across the back of house areas and communicate effectively with the Store Manager
• Manage a team to deliver accurate stock processes in an environment which is operationally efficient, safe and where targets are met
• Create an atmosphere where supporting, motivating and inspiring your team to be at their best is at the core of everything you do
• Demonstrate a hands‑on approach for all commercial and operational activities by adapting to change and working alongside the team
• Ensure communication is up-to-date and accurate at all times in order to meet business needs

Skills

Leadership

Team coaching

Communication

Customer service

Organisational skills

Job description

NEXT UK is seeking a Stock Manager to lead a busy online and store operation in the West Midlands. You will drive stock accuracy, coach your team, and deliver exceptional customer service as orders are fulfilled quickly and efficiently.

You'll mobilise resources across back of house and shop floor to sustain performance targets while maintaining safe, compliant operations. Reporting to the Store Manager, the role blends hands-on leadership with proactive planning, enabling swift responses to