Stock & Quality Support Manager

Diageo; Camden Town; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading beverage company in Camden Town is seeking a skilled Bar Operations Manager to oversee day-to-day bar functions and ensure the perfect serve of Guinness and craft beers. Ideal candidates will have extensive experience in stock management and cellar operations within large-scale hospitality venues. This role emphasizes safety compliance and quality control, offering a dynamic working environment. Join us to champion our inclusive culture and enhance our reputable service.

Qualifications

• Experience managing stock in large scale hospitality venues.
• Experience in line cleaning and cellar management.
• Familiarity with high-volume ordering and deliveries.
• Ability to work closely with key stakeholders.

Responsibilities

• Ensure cleanliness of beer lines and cellar.
• Install and maintain dispense equipment.
• Manage weekly stock orders and delivery operations.
• Conduct daily quality checks using Guinness 7 C's.

Skills

Stock management

Line cleaning

Cellar management

Training staff

Delivery management

Job description

Overview

This role is part of the GOGBL Leadership Team. The role will report into the Deputy Manager and help support the MD in the day to day running of the operation. The role is critical to the delivering the perfect serve pint of Guinness every time, in all areas of the business, as well as supporting the quality serve of Guinness Craft beers produced by the brewery team. This role is critical to the smooth running of day-to-day bar operations, as well as quality control, stock control, ordering, delivery management and cellar management. The role will also ensure that we are compliant with all aspects of health and safety and food hygiene with regards to cellar safety, PPE and weekly line cleaning.

Responsibilities

• Line cleaning - Carrying out weekly line cleaning of all beer lines, and general cellar cleanliness
• Work to the Highest Standards - Install & Maintain dispense equipment across the whole OGB site delivering consumers beer to defined specification
• Work to defined technical specification - Have the skills and ability to deliver installations to defined pour rates, gas types and deliver flexible dispense solutions. This is a role that relies heavily on Hands On dispense capability + experience to deliver GREAT LOOKING, GREAT TASTING Beer.
• Positively Influence within the team - Be an active key member of the OGB team supporting and flexing style based on workload requirements
• Managing your Workload - Self schedule calls both Proactive Service and Breakdown work across site
• Delivery of Role Objectives - Work to set targets across site including Technical Dispense upgrade work.
• Administration - Complete all administration tasks as directed weekly / monthly.
• H+S - deliver against and champion site Health and Safety ways of Working delivering a Safety first approach to all site interactions
• Quality control - daily checks using the Guinness 7 C\'s
• Glassware - glasswasher checks and maintenance and glassware renovation routines
• Training support - Supporting the SLT and FOH team with training
• Ordering - Management of weekly Diageo stock orders, and stock rotation
• Delivery management - organising courtyard delivery operations, and management of delivery log
• Stock control - Weekly stock reporting, and controls
• Hydrometer testing - to be carried out monthly and recorded
• Product - Assisting brewing team on new product installation and beer rotation

Key Stakeholders

The role reports into the Deputy Manager, GOGBL, and is part of the GOGBL Leadership Team. The role holder will need to build a relationship and work closely with relevant colleagues responsible for the quality strategy in Guinness and the wider Diageo GB team. The type of person we are looking for will be experienced in stock and cellar management and passionate about establishing the fundamentals which will allow GOGBL to deliver the perfect pint of Guinness every serve.

Qualifications / Experience

• Experience of managing stock in large scale multi facet hospitality venues
• Experience in line cleaning and cellar management in large scale venue
• Experience of venues offering different experiences; bar, restaurant, events, experiential
• Experience managing large scale ordering and deliveries for high volume venues
• Experience of working in the West End with considerations around residence and local restrictions with regards to deliveries and noise etc
• Experience in training staff in cellar and stock duties

Key elements of the site

• Iconic Guinness Gates as main entrance to the experience, offering huge cultural impact in the heart of London.
• Restaurants/Taproom/bars - world class food and beer produced and served on site.
• Central all weather historic courtyard with world class bar experience.
• Retail spaces, one of which will stock items produced through exciting short-term brand collaborations.
• Bespoke 5th floor glass box rooftop eating and drinking experience creating brand new rooftop view of London.
• Brewery and beer experience/tasting tours.
• Cultural events space designed and fitted out with technology to enable world class meeting and conference experiences.

Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this. We embrace diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more. Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world. Feel inspired? Then this may be the opportunity for you. If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.