Stock Manager

Luton Retail Park; Luton; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Staff discounts

Sharesave scheme

Life assurance

Discounted health plan

Job summary

Luton Retail Park is seeking a Stock Manager to support the growth of our online business and ensure customers receive the best online experience and service. You will lead and coach your team to meet performance targets, ensuring returns are refunded quickly or stock is packed and ready to fulfil online orders.

In this role you will work with the Store Manager to drive accurate stock processes, foster a motivated team, and communicate clearly in a fast-paced environment.

Qualifications

• Strong leadership and coaching skills to develop a team.
• Excellent communication across store areas and with management.
• Ability to prioritise, plan and multi-task in a fast-paced environment.
• Customer-focused approach with a calm, approachable manner.

Responsibilities

• Lead and inspire a team to achieve performance targets and stock accuracy.
• Support the store management team across back-of-house areas and coordinate stock processes.
• Ensure stock is packaged and ready to fulfil online orders and manage refunds for returns where needed.
• Communicate effectively with the Store Manager and adapt to changing business needs.

Job description

The Stock Manager supports the growth of our online business and ensures our customers get the very best online experience and customer service we can offer. You will support and encourage your team to meet performance targets, ensuring our customers get returned items refunded quickly or stock is packaged and ready to fulfil existing online orders. To be a successful Stock Manager you will:

• Support the Store management team across the back of house areas and communicate effectively with the Store Manager
• Manage a team to deliver accurate stock processes in an environment which is operationally efficient, safe and where targets are met
• Create an atmosphere where supporting, motivating and inspiring your team to be at their best is at the core of everything you do
• Demonstrate a hands‑on approach for all commercial and operational activities by adapting to change and working alongside the team
• Ensure communication is up-to-date and accurate at all times in order to meet business needs
  To be an effective Stock Manager, you will lead and inspire your successful team to prioritise achieving performance targets. Every day will be varied, fast paced, challenging but ultimately rewarding. People are at the heart of what we do so your experience in providing leadership, coaching and motivating a team will be crucial to your success. You can count on us to invest in your personal development from day one. Flexible working options are available., You are passionate about our customers, our people and our products. The passion and energetic approach to work inspires and motivates others creating a great work atmosphere and team spirit
• You are a great communicator who is friendly, calm and efficient and can work naturally with people at all levels. You stay calm and approachable even under pressure - always realistic with your expectations of others
• A team player who works at their best in a result driven, fast and challenging environment. You have the ability to adapt and change quickly, bringing the rest of the team onboard with new objectives
• Able to demonstrate the ability to problem solve, make sound business decisions, confidently challenge processes and generate innovative ideas to take the business forward
• An effective multi tasker who can plan, organise and prioritise your workload
• In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment.
• Fantastic rewards for doing a great job and achieving great results
• 25% off most NEXT, MADE, Lipsy, Gap and Victoria's Secret products (when purchased through NEXT)
• 10% off most partner brands & up to 15% off Branded Beauty
• Sharesave Scheme
• 60% off a generous (optional) working wardrobe allowance to buy clothes to wear for work (minimum 6 week contract)
• Early VIP access to sale stock
• Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
• Access to fantastic discounts at our Staff Shops
• Access a digital GP and other free health and wellbeing services
• Life assurance
• You can register for a discounted health plan for you and your family
• Financial Wellbeing - Save, track and enhance your financial wellbeing
• Apprenticeship - Earn, learn and gain a qualification (England stores only)
• Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
• Support Networks - Access to Network Groups to empower and celebrate each other
• Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more