Stock Assistant

Lush Handmade Cosmetics; Warrington; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Holiday allowance

50% discount on products

Profit-based bonus

Pension scheme

Paid day off for your birthday

Cycle to work scheme

Employee assistance programme

Staff product perks

Employee-owned vibe

Job summary

Lush Handmade Cosmetics in Warrington is seeking a Stock Assistant to greet customers, manage stock, and help create engaging in-store experiences. You will support product demonstrations, stock replenishment, and seasonal displays, while delivering friendly service and accurate information about our ethical products.

The role offers 15–22.5 hours per week, a focus on teamwork, and opportunities to grow through training and development within a values-driven, Living Wage-aligned workplace.

Qualifications

• Teamwork with store colleagues to achieve store goals.
• Strong verbal communication to engage customers and convey product information.
• Ability to adapt to changing store needs and seasonal displays.
• Problem solving to handle stock issues and customer requests.
• Maintain organised, clean shop floor and stockrooms.
• Commitment to ethical sourcing and cruelty-free practices.

Responsibilities

• Maintain visual merchandising and cleanliness standards.
• Maintain shop floor stock levels during peak periods.
• Process deliveries and stock movements.
• Adhere to freshness policy and stock rotation.
• Handle waste management and stocktakes.
• Keep stockroom and back-of-house areas well organized.
• Receive introductory product and customer-service training.

Skills

Teamwork

Communication

Adaptability

Problem solving

Organisation

Ethical sourcing

Job description

Stock Assistant

Application Deadline: 20 September 2026

Department: Retail

Employment Type: Seasonal - Part Time

Location: Warrington

Reporting To: Adam Deller

Compensation: GBP 13.45 / hour

Description

Diversity matters

We are building a brand that represents the people of the world. It's what you do that counts, and we are always looking to expand perspectives and voices to shape our future.

We see you, we celebrate you, we want you!

Who we are

You might know us as the inventors of the bath bomb, but there's more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.

The Living Wage Foundation's statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what's inside that counts - whether that's an ingredient in a product, or the minerals in a smartphone.

The role

In this role, you'll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You'll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you'll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. You'll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you'll be well-supported through training and development to grow your skills.

Key Information

• Hours available: 15 - 22.5 hours per week
• Application Deadline: Sunday, 20 September 2026
• Interview: Thursday, 1 October 2026 Onwards
• Start Date: W/C Monday, 2 November 2026
• Required Training Days: Tuesday, 3 November 2026 & Wednesday, 4 November 2026 (All Day)
• Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.

Key Responsibilities

• Maintaining visual merchandising and cleanliness standards.
• Maintaining shop floor stock levels during our busiest time of the year.
• Processing deliveries.
• Adherence to our freshness policy and stock rotation.
• Waste management.
• Stocktakes.
• Maintaining high levels of organisation in the stockroom and back of house areas.
• Members of the stock team will also receive introductory product and customer experience training.

Skills, Knowledge and Expertise

Teamwork: Capable of collaborating with team members to achieve store goals, and maintaining a positive and supportive work environment.

Communication: Strong verbal communication skills to engage customers, actively listen to their needs, and provide relevant product information.

Adaptability: Ability to adapt to changing circumstances, handle challenging situations, and work effectively under pressure.

Problem-solving: Skill in identifying and resolving any stock issues, finding appropriate solutions, and ensuring customer satisfaction.

Organisation: Aptitude for maintaining an organized store environment, managing inventory, and creating visually appealing product displays.

Ethical and Sustainable Mindset: Understanding and alignment with Lush's commitment to ethical sourcing, sustainability, and cruelty-free practices.

Benefits

• Holiday allowance
• 50% discount on Lush products and spa treatments
• Profit-based bonus
• Complimentary spa treatment*
• Pension scheme
• Paid day off for your birthday
• Cycle to work scheme
• Discounted rail and bus season tickets
• Employee assistance programme
• 6 months of full pay for parental leave (primary caregiver must qualify for SMP)*
• Enhanced paternity leave*
• There's a big difference between "Flexible Working " (the legal minimum) and working flexibly. What that looks like varies from role to role, and location to location. We actively welcome conversations about what working flexibly could mean and look like for you.
• We’re 10% Employee Owned - all colleagues play a role in protecting our ethics, our independence, contributing ideas for the future and share in the rewards of success when the company is doing well.
• Access to employee-led Community Networks, including Disability and Chronic Illness, Family Support, Global Majority (Race and Ethnicity), LGBTQIA+, Menopause and Neurodiversity communities.
• Tailored gender affirming care*

Qualifying period/hours required*