Stock Assistant

LUSH; Exeter; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading retail company in Exeter is seeking Stock Assistants to maintain product freshness and visual merchandising during peak times. Ideal candidates are team players with strong communication skills and an ethical mindset. Responsibilities include processing deliveries, managing stock levels, and providing excellent customer service. The position offers a competitive hourly wage, discounts on products, and a variety of benefits.

Benefits

Holiday allowance

50% discount on products

Profit-based bonus

Complimentary spa treatment

Pension scheme

Birthday paid day off

Cycle to work scheme

Discounted rail and bus season tickets

Employee assistance program

6 months full pay for parental leave

Flexible working

Tailored gender affirming care

Qualifications

• Capable of collaborating with team members to achieve store goals.
• Strong verbal communication skills to engage customers.
• Ability to adapt to changing circumstances and work under pressure.
• Skill in identifying and resolving stock issues.
• Aptitude for maintaining an organized store environment.

Responsibilities

• Maintaining visual merchandising and cleanliness standards.
• Maintaining shop floor stock levels during busy times.
• Processing deliveries and adhering to freshness policy.
• Managing waste and conducting stocktakes.
• Maintaining organization in stockroom and back of house.

Skills

Teamwork

Strong verbal communication

Adaptability

Problem-solving

Organisation

Ethical and sustainable mindset

Job description

Application Deadline: 19 November 2025

Department: Retail

Location: Exeter

Compensation: £12.60 / hour

The role

Stock Assistants work at the forefront of our business & ensure our products are fresh, and that we are maintaining our visual merchandising and cleanliness standards. We need you to be passionate, motivated and enthusiastic about showcasing our beautiful products. You need to be an excellent team player who is ready to hit the ground running to ensure our stock levels are maintained during our busiest time of the year.

You’ll support with processing deliveries, and keeping an eye on stock rotation so to reduce waste management. With in-depth training on our products and ingredients, you will be a Lush Ambassador representing our ethics and values to our customers, and play a crucial part in ensuring the ultimate experience for our guests, and offering the best customer service on the high street, at our busiest time of the year.

Our delivery shifts can start as 6am so please consider this when applying.

Key Responsibilities

• Maintaining visual merchandising and cleanliness standards.
• Maintaining shop floor stock levels during our busiest time of the year.
• Processing deliveries.
• Adherence to our freshness policy and stock rotation.
• Waste management.
• Stocktakes.
• Maintaining high levels of organisation in the stockroom and back of house areas.
• Members of the stock team will also receive introductory product and customer experience training.

Skills, Knowledge And Expertise

Teamwork: Capable of collaborating with team members to achieve store goals, and maintaining a positive and supportive work environment.

Communication: Strong verbal communication skills to engage customers, actively listen to their needs, and provide relevant product information.

Adaptability: Ability to adapt to changing circumstances, handle challenging situations, and work effectively under pressure.

Problem-solving: Skill in identifying and resolving any stock issues, finding appropriate solutions, and ensuring customer satisfaction.

Organisation: Aptitude for maintaining an organized store environment, managing inventory, and creating visually appealing product displays.

Ethical and Sustainable Mindset: Understanding and alignment with Lush's commitment to ethical sourcing, sustainability, and cruelty-free practices.

Benefits

• Holiday allowance
• 50% discount on Lush products and spa treatments
• Profit-based bonus
• Complimentary spa treatment*
• Pension scheme
• Paid day off for your birthday
• Cycle to work scheme
• Discounted rail and bus season tickets
• Employee assistance programme
• 6 months of full pay for parental leave (primary caregiver must qualify for SMP)
• Flexible working
• Tailored gender affirming care*

*qualifying period/hours required