Stewarding Manager, Pre-Opening

Marriott International, Inc.; Croydon; On-site; GBP 100,000 - 125,000; Full time

Job summary

A premier hospitality company is seeking a detail-oriented and service-driven Stewarding Manager in Croydon. This hands-on leadership role involves managing kitchen support staff and ensuring high standards of cleanliness and efficiency. Responsibilities include overseeing operations, enforcing safety standards, and fostering teamwork. Ideal candidates should have relevant experience in culinary operations or a hospitality-related degree. Competitive compensation and growth opportunities are offered in this iconic location.

Benefits

Competitive compensation

Career development opportunities

Qualifications

• High school diploma or GED with 4+ years of experience in procurement, food & beverage, or culinary operations.
• OR a 2-year degree in Hospitality, Business, or a related field with 2+ years of relevant experience.

Responsibilities

• Ensure all supplies, equipment, and uniforms are available and maintained.
• Conduct inventories of china, glass, silver, and smallware.
• Monitor and manage inflow of materials and stock levels.
• Enforce sanitation and safety standards across all utility areas.
• Maintain food holding and transport equipment in optimal condition.
• Ensure compliance with food handling regulations and property standards.
• Communicate operational updates to executive team and peers.
• Supervise kitchen utility staff and manage daily operations.
• Lead by example with integrity, professionalism, and a commitment to excellence.
• Foster a culture of teamwork, respect, and continuous improvement.
• Set clear performance expectations and provide coaching and feedback.
• Celebrate team successes and recognize individual contributions.
• Manage departmental expenses and support budget goals.
• Encourage open communication and collaboration across teams.
• Attend leadership meetings and contribute to service improvement initiatives.
• Ensure utility operations support seamless guest experiences.
• Promote guest satisfaction as a core focus of all departmental activities.
• Recruit, train, and develop kitchen utility staff.
• Provide guidance on safety procedures and equipment handling.
• Monitor performance and conduct timely reviews.
• Address employee concerns and support engagement initiatives.
• Ensure fair administration of policies and disciplinary procedures.

Job description

Overview

We are seeking a detail-oriented and service-driven Stewarding Manager to oversee the daily operations of our back-of-house support teams. This hands‑on leadership role is essential to maintaining the high standards of cleanliness, efficiency, and presentation that define the St. Regis experience. You will manage dish room operations, night cleaning, banquet plating, and food running while leading a team of kitchen support staff with precision and care.

Responsibilities

• Ensure all supplies, equipment, and uniforms are available and maintained.
• Conduct inventories of china, glass, silver, and smallware.
• Monitor and manage inflow of materials and stock levels.
• Enforce sanitation and safety standards across all utility areas.
• Maintain food holding and transport equipment in optimal condition.
• Ensure compliance with food handling regulations and property standards.
• Communicate operational updates to executive team and peers.
• Supervise kitchen utility staff and manage daily operations.
• Lead by example with integrity, professionalism, and a commitment to excellence.
• Foster a culture of teamwork, respect, and continuous improvement.
• Set clear performance expectations and provide coaching and feedback.
• Celebrate team successes and recognize individual contributions.
• Manage departmental expenses and support budget goals.
• Encourage open communication and collaboration across teams.
• Attend leadership meetings and contribute to service improvement initiatives.
• Ensure utility operations support seamless guest experiences.
• Promote guest satisfaction as a core focus of all departmental activities.
• Recruit, train, and develop kitchen utility staff.
• Provide guidance on safety procedures and equipment handling.
• Monitor performance and conduct timely reviews.
• Address employee concerns and support engagement initiatives.
• Ensure fair administration of policies and disciplinary procedures.

Qualifications

• High school diploma or GED with 4+ years of experience in procurement, food & beverage, or culinary operations.
• OR a 2-year degree in Hospitality, Business, or a related field with 2+ years of relevant experience.

Benefits & Opportunities

• Be part of a historic opening and a globally renowned luxury brand.
• Lead a vital team in one of London's most iconic locations.
• Enjoy competitive compensation, benefits, and career development opportunities.
• Shape the future of luxury hospitality in the UK.

About St. Regis Hotels & Resorts

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.