Stewarding Manager, Pre-Opening

Marriott International, Inc.; Camden Town; On-site; GBP 80,000 - 100,000; Full time

Job summary

A global hotel brand is seeking a detail-oriented Stewarding Manager in Camden Town to lead back-of-house support. Responsibilities include managing daily operations, supervising kitchen staff, and ensuring compliance with safety standards. Ideal candidates should possess strong leadership skills and relevant experience in food and beverage operations. This position offers competitive compensation and opportunities for career development.

Benefits

Competitive compensation

Career development opportunities

Benefits package

Qualifications

• 4+ years of experience in procurement, food & beverage, or culinary operations.
• 2+ years of relevant experience in a hospitality environment.

Responsibilities

• Oversee daily operations of back-of-house support teams.
• Ensure all supplies and equipment are maintained.
• Supervise kitchen utility staff and contribute to service improvement.
• Recruit, train, and develop kitchen utility staff.

Skills

Attention to detail

Leadership

Teamwork

Customer service

Education

High school diploma or GED or 2-year degree in Hospitality

Job description

We are seeking a detail-oriented and service-driven Stewarding Manager to oversee the daily operations of our back-of-house support teams. This hands-on leadership role is essential to maintaining the high standards of cleanliness, efficiency, and presentation that define the St. Regis experience. You will manage dish room operations, night cleaning, banquet plating, and food running, while leading a team of kitchen support staff with precision and care.

Managing Day-to-Day Operations

• Ensure all supplies, equipment, and uniforms are available and maintained
• Conduct inventories of china, glass, silver, and smallware
• Monitor and manage inflow of materials and stock levels
• Enforce sanitation and safety standards across all utility areas
• Maintain food holding and transport equipment in optimal condition
• Ensure compliance with food handling regulations and property standards
• Communicate operational updates to executive team and peers

Leading the Kitchen Team

• Supervise kitchen utility staff and manage daily operations
• Lead by example with integrity, professionalism, and a commitment to excellence
• Foster a culture of teamwork, respect, and continuous improvement
• Set clear performance expectations and provide coaching and feedback
• Celebrate team successes and recognize individual contributions
• Manage departmental expenses and support budget goals
• Encourage open communication and collaboration across teams

Ensuring Exceptional Customer Service

• Attend leadership meetings and contribute to service improvement initiatives
• Ensure utility operations support seamless guest experiences
• Promote guest satisfaction as a core focus of all departmental activities

Managing and Conducting Human Resource Activities

• Recruit, train, and develop kitchen utility staff
• Provide guidance on safety procedures and equipment handling
• Monitor performance and conduct timely reviews
• Address employee concerns and support engagement initiatives
• Ensure fair administration of policies and disciplinary procedures

Qualifications

• High school diploma or GED with 4+ years of experience in procurement, food & beverage, or culinary operations OR
• 2-year degree in Hospitality, Business, or related field with 2+ years of relevant experience

Coming soon to the heart of Mayfair, The St. Regis London marks the brand's prestigious debut in the United Kingdom. This is a destination where history and modernity meet, where the energy of the city is palpable, and where every arrival feels personal. With signature butler service, refined interiors by Richmond International, and an unmatched Bond Street address, The St. Regis London embodies 'Live Exquisite' – a celebration of London's pioneering and glamorous lifestyle for the luminaries of the world.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Enjoy competitive compensation, benefits, and career development opportunities