Step Up Team Leader

Whitbread Plc; Maidstone; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading hospitality company in Maidstone seeks a Step Up Team Leader for the Sir Thomas Wyatt Beefeater restaurant. This part-time role involves welcoming guests, leading shifts, and providing exceptional customer service. Candidates should be passionate about hospitality and over 18 years old. Enjoy a range of benefits, including discounts and a meal voucher upon joining.

Benefits

Up to 60% off Premier Inn rooms

25% off meals in restaurants

Pension and savings schemes

£40 voucher upon joining

Discounts on shops and services

Qualifications

• Passion for outstanding customer service.
• Ability to lead a team during shifts.
• Must be over 18 years old.

Responsibilities

• Welcome guests and ensure a great dining experience.
• Lead the shift and manage other team members.
• Provide training and support to new staff.

Skills

Outstanding customer service

Team leadership

Communication

Job description

Step Up Team Leader

Whitbread, Maidstone

£52,900 per year - estimated

Contract: Part‑time, NEW position

We are currently recruiting in our Sir Thomas Wyatt Beefeater restaurant. Working 20 hours per week, paying up to £14.01 per hour.

Step Up Team Leader - Sir Thomas Wyatt Beefeater - Restaurant

Come and be the friendly face of Sir Thomas Wyatt Beefeater in Maidstone. Use your fun personality to welcome guests into our restaurant to enjoy their meal and, as a Step‑Up Team Leader, take charge of the shift. We’ll reward you for more responsibility with a step up in hourly pay and development opportunities. Immediate start. Candidates must be over 18 years old.

PAY RATE:

From £10.25 up to £14.01 per hour; maximum amount paid when you are fully trained and lead the shift.

CONTRACT TYPE:

Permanent – we don’t do zero hours contracts!

HOURS:

20 hours per week over 4 days.

LOCATION:

Sir Thomas Wyatt Beefeater, London Rd, Maidstone, ME16 0HG.

Why you’ll love it here:

• Training and support: We’ve got a warm welcome and training that will make your life easier from the start and the opportunities that give you a career path in our business.
• Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in Whitbread Restaurants.
• Pension and savings schemes: Company pension and save‑as‑you‑earn scheme.
• Discounts: Get money off shops, utility bills, travel, cinema trips, supermarkets and more.
• Have a meal on us: You’ll receive a £40 voucher to spend in our restaurant when you join us.

What you’ll do:

Join our team at Sir Thomas Wyatt Beefeater as a Step‑Up Team Leader and use your passion for outstanding customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under‑represented groups such as women, ethnic minorities, people with disabilities and members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non‑binary or those who use a different LGBTQIA+ term) are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part‑time and flexible working. Where possible we will support this.

Job ref:

112083-4492

Advertised:

14 Oct 2025