Station Support Officer- Newcastle- 22 Hours

British Transport Police; Newcastle upon Tyne; On-site; GBP 18,000 - 29,000; Part time

Benefits offered by this job

28 days annual leave + bank holidays

Family-friendly policies (maternity/ad

Pension scheme

Bike/rail season ticket benefits

Blue Light Card access

Job summary

British Transport Police is seeking a Station Support Officer in Newcastle to assist the Officer in Charge (OIC) with day-to-day station operations, governance, procurement, property management and corporate services.

You will be involved in information management, stock monitoring, vehicle mileage checks and building inspections while ensuring compliance with Health and Safety guidelines. This role supports a dynamic station environment on a part-time basis.

Qualifications

• Proficient in MS Office applications.
• Excellent standard of planning and organisational ability.
• Ability to remain calm whilst working under pressure, dealing with members of the public or to demanding deadlines, whilst maintaining a flexible approach.
• Previous administrative experience with demonstrable organisational ability and attention to detail.

Responsibilities

• Provide support to OIC to assist with station engagement and collating information when required.
• Provide support to the OIC and other managers to ensure that information is stored, accessed and shared in line with Information Management policy.
• Monitor Station supplies, placing orders and monitor progress of orders and purchases.
• Carry out monthly vehicle mileage and logbook checks. Arrange vehicle repairs and maintenance.
• Carry out regular building checks and report to the facilities management provider, escalating when necessary.
• Carry out Health and Safety checks in line with guidance.

Skills

MS Office

Planning

Calm under pressure

Administration

Job description

Salary and Contract

Salary: £29,483.96 per annum FTE. Actual salary £17,531.81 per annum, pro rata for 22 hours per week. Contract Type: Permanent. 22 Hours- Required to work Wednesday, Thursday & Friday. Location: Newcastle. Type of Working Arrangement: Office WorkingHours: Part-time position (22 hours per week). The successful candidate will be required to work Wednesday, Thursday and Friday.

Company

British Transport Police (BTP) is the national police force for the rail network throughout Great Britain. We are the ‘Guardians of the Railway,’ putting passenger safety at the heart of what we do. Our values are simply: We Care, We Do the Right Thing, We Strive to Be Better Every Day, We Are One BTP, and We Are Proud to Protect. Join us and help create an environment where we can all be our best every day.

The Opportunity

Are you a highly organised, proactive individual who thrives in a dynamic environment? We’re looking for a dependable and detail-focused Station Support Officer to assist the Officer in Charge (OIC) in the smooth day-to-day running of the station. This is a varied and rewarding role where no two days are the same. You’ll be at the heart of station operations, supporting across multiple areas including governance, procurement, property management, and corporate services.

What you'll do

• Provide support to OIC to assist with station engagement and collating information when required.
• Provide support to the OIC and other managers to ensure that information is stored, accessed and shared in line with Information Management policy
• Monitor Station supplies, placing orders and monitor progress of orders and purchases
• Carry out monthly vehicle mileage and logbook checks. Arrange vehicle repairs and maintenance
• Carry out regular building checks and report to the facilities management provider, escalating when necessary.
• Carry out Health and Safety checks in line with guidance

What you’ll bring to the team

• Proficient in MS Office applications
• Excellent standard of planning and organisational ability
• Ability to remain calm whilst working under pressure, dealing with members of the public or to demanding deadlines, whilst maintaining a flexible approach
• Previous administrative experience with demonstrable organisational ability and attention to detail

What we offer

• 28 days annual leave plus bank holidays, increasing to 30 days after 5 years.
• Family-friendly policies, including up to 26 weeks paid maternity and adoption leave.
• Bespoke benefits platform and Blue Light Card access.
• Salary sacrifice options for cycles, home technology, gym membership, and electric vehicles.
• Interest-free annual rail season ticket loan after 6 months. (Remove if FTC)
• Access to the Transport Benevolent Fund for health, welfare, and financial support.
• Development opportunities, including fully funded apprenticeships.
• Excellent Pension scheme: We offer the BTP GPP Police Staff Pension Scheme, administered by Royal London. This group personal pension plan is available to all police staff and is a defined contribution scheme. It provides the flexibility to vary your pension contributions from 4.4% to 12% of your salary. For more information, visit the Royal London dedicated pension page or email us at [e-mail]. Note: If you are an existing member of Police Staff in the RPS, your pension will not be affected.

Additional Information

Further information about this vacancy can be found in the attached job description.

Vetting

Successful applicants will be required to pass Recruitment Vetting (3 years minimum UK residency required), including a full background and financial disclosure. For more information and Top Tips, please see attached document.

Medical

We’ll ask for relevant health and medical history details to support employee wellbeing.

References

We’ll ask for references to cover the past 5 years.

Notice Period

Notice Period- This role is subject to a 4 week notice period.

AI can be a useful tool to spark ideas or help you organise your thoughts, but when it comes to your application, we want to hear from you, not an algorithm. What truly stands out to us are genuine stories, personal insights and the experiences that have shaped who you are. Authenticity matters - it helps us understand your motivations, your strengths and how you’ll contribute to our team. So, use AI if it helps you get started, but let your own voice lead the way.