Station Environmental Operative

Transport for Wales; Newport; On-site; GBP 20,000 - 25,000; Full time

Job summary

A transport company in Wales is currently seeking a Station Environmental Operative to ensure a clean and welcoming environment for customers. Responsibilities include cleaning, performing minor maintenance, and providing excellent customer service. Ideal candidates will have cleaning experience and strong organisational skills. The position requires flexibility with work hours, including weekends and holidays. A UK Driving License is necessary for mobile roles.

Qualifications

• Previous cleaning experience required.
• Excellent organisational skills necessary.
• Must provide outstanding customer service.
• Capable of working both independently and as part of a team.
• Must be able to perform manual tasks.
• A UK Driving License is required for mobile positions.

Responsibilities

• Keep station and bus interchange clean and tidy.
• Perform minor maintenance tasks as needed.
• Assist customers with inquiries.
• Adhere to health & safety regulations.
• Work effectively as part of a team.

Skills

Cleaning experience

Organisational skills

Customer service skills

Ability to work alone

Ability to perform manual tasks

Knowledge of COSHH

Job description

Please Note: We are actively recruiting for our talent pool, if you are already in the talent pool for this location, your position will not be impacted.

Equal Opportunities

At Transport for Wales we value diversity. It makes us stronger, helps us understand our customers better, make better decisions and be more innovative. Everyone’s different and has their own perspective so we’re building a diverse team that mirrors the communities we serve. Through this we’re determined to be one of Wales' leading inclusive employers. We’re creating an inclusive transport network that everyone in Wales can be proud of.

Role responsibilities

We are currently recruiting for Station Environmental Operative (SEO).

As a Stations Environmental Operative, you will be responsible for providing a clean welcoming environment for all of our customers at our station and bus interchange, as well as delivering excellent customer service helping our customers with any queries.

Responsibilities will include but not be limited to :

• Keeping our station and bus interchange clean and tidy at all times, carrying out cleaning duties including sweeping / mopping floors, cleaning toilets, removing litter and emptying bins
• Performing minor maintenance tasks around the station and bus interchange when required including fixing / replacing damaged equipment, painting and general gardening duties
• Helping our customers with any queries and providing excellent customer service
• Adhering to health & safety responsibilities and regulations
• Working effectively as part of a team and independently

Who we’re looking for

• Previous cleaning experience
• Excellent organisational skills
• Ability to provide excellent customer service to our customers
• Ability to work alone and as part of a team
• Ability to perform manual tasks
• Knowledge of COSHH is desirable
• UK Driving License (required for mobile positions)

As a train operating company, we are there for our customers whenever they need to travel – this means that you will be happy to work a variety of shifts, including bank holidays and weekends.

Welsh Language Skills

The ability to speak / write Welsh would make a great addition to your application, but it is not essential for this role.

Transport for Wales supports and promotes the use of the Welsh Language by employees and will encourage them to develop, improve and maintain their Welsh Language skills. We fully support our people who want to improve their Welsh language skills, and personal development for Welsh Language skills are offered in a variety of ways such as online learning, classroom courses and funding attendance at local community courses.