Starbucks Assistant Manager

Euro Garages; Long Lee; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

EG Cares Benefits

Starbucks discount (30%)

Quarterly bonus

Job summary

Starbucks is seeking an Assistant Manager to lead a high-performing team in a busy store. You will support day-to-day operations, stand in for the Store Manager, and ensure exceptional customer experiences while achieving targets.

You will coach and develop colleagues, manage shifts around availability, maintain store standards, handle inventory and safety, and drive promotional activity. This role offers contracted hours and a clear path for career progression within a global brand.

Qualifications

• Previous management experience preferred in hospitality, retail, or customer-focused environments.
• Strong leadership and team-motivation abilities.
• Excellent communication and organizational skills to manage multiple priorities.
• Ability to coach, develop, and inspire staff to achieve targets.
• Proactive decision-making in a fast-paced setting.

Responsibilities

• Lead and support the team as second-in-command, creating a positive working environment.
• Coach, develop, and inspire team members to grow and perform at their best.
• Plan shifts and rosters in line with budgets and labour targets, promote promotions and customer experience.
• Recognise and celebrate team achievements to drive engagement and performance.
• Take ownership of store operations in the Store Manager’s absence while maintaining Starbucks standards.
• Manage stock, inventory control, and reporting to minimise waste and ensure availability.
• Maintain high store standards for merchandising, presentation, and food safety.
• Champion health, safety, and cash-handling procedures to the highest standards.

Skills

Leadership

Communication

Coaching

Team motivation

Customer service

Tools

Point of sale (POS)

Job description

Flexible: Shifts designed to work around your availability, with a minimum of 8 hours per week

Hourly Rate: £13.80

Perks: EG Cares Benefits & Rewards Platform – savings across retail, food, home, electronics and more. 30% Starbucks discount on food, drinks, and merchandise & Quarterly Bonus Incentive

*Please be advised that, as this is a food establishment, there may be potential exposure to allergens in the workplace*

Join Starbucks as an Assistant Manager and play a key role in creating exceptional customer experiences while leading a high-performing team. In this fast-paced and rewarding role, you’ll support the day-to-day running of the store and confidently lead operations in the Store Manager’s absence, ensuring everything runs smoothly and targets are achieved.

You’ll lead from the front supporting customers, preparing beverages, maintaining excellent store standards, and creating a welcoming environment that customers love returning to.

Beyond operations, you’ll have the opportunity to develop, coach, and inspire your team, helping colleagues build confidence, grow their skills, and achieve success.

If you’re energised by leading people, enjoy working in a fast-moving environment, and are ready to make an impact while progressing your career, this could be the perfect opportunity for you.

Why Join Us?

You’ll enjoy:
Free beverage on every shift
24/7 Virtual GP & Wellbeing Service
Employee Assistance Programme
Recognition rewards and work anniversary awards
Career progression opportunities and access to one of the world’s largest online learning libraries
Compassionate leave when it matters most
Life Assurance
Guaranteed contracted hours

A Typical Day as an Assistant Manager:

• Lead and support the team by acting as second-in-command, delegating tasks, creating a positive working environment, and helping colleagues feel welcomed, supported, and set up for success.
• Coach, develop, and inspire team members through regular guidance, feedback, and mentoring to help individuals grow and perform at their best.
• Drive operational success by supporting rota planning in line with budgets and labour targets while encouraging the team to maximise promotions and enhance the customer experience.
• Recognise and celebrate success by creating an engaging environment where individual and team achievements are acknowledged and rewarded.
• Take ownership of store operations in the Store Manager’s absence, ensuring smooth day-to-day performance and maintaining Starbucks standards across all areas of the business.
• Deliver commercial results by managing stock, overseeing inventory control and reporting, and identifying opportunities to improve efficiency and minimise waste.
• Maintain exceptional store standards by ensuring merchandising, availability, presentation, and food safety requirements are consistently achieved.
• Champion safety and compliance by ensuring Health & Safety, Food Safety, hygiene, and cash handling procedures are followed to the highest standards.

What We’re Looking For:

• Previous management experience is preferred, but not essential.
• Experience leading or supervising a team within hospitality, retail, or a customer-focused environment.
• A confident and approachable leader who can motivate, coach, and bring out the best in others.
• Strong communication and organisational skills with the ability to manage competing priorities.
• A proactive mindset and confidence to make decisions in a fast-paced environment.
• Someone who is ready to take the next step, lead with impact, and build a successful career with Starbucks.