Stakeholder Engagement Lead

Justice Digital; Greater London; Hybrid; GBP 59,000 - 65,000; Full time

Benefits offered by this job

Civil Service Pension (28.97%)

25 days annual leave + 8 bank holidays

Flexible working arrangements

10% dedicated learning time for dev

£1k learning budget per person

Maternity/adoption and parental leave

Job summary

Justice Digital, Data and Science is recruiting a Stakeholder Engagement Lead to drive the engagement strategy within the Digital Compliance team and to build trusted relationships across multiple specialist functions.

You will lead three SEO Stakeholder Engagement Managers, set priorities, and deliver a consistent, high-quality approach while advising senior leaders on risks and opportunities. This role emphasises inclusive, accessible working practices across all activities.

Qualifications

• Proven experience of developing and leading stakeholder engagement across complex domains.
• Experience establishing or improving stakeholder engagement across multiple teams.
• Strong stakeholder management with senior leaders and service owners.
• Ability to use stakeholder insight to influence behaviour and drive change.
• Experience leading and developing people and professional networks.
• Commitment to inclusive and accessible working practices.

Responsibilities

• Set strategic direction for stakeholder engagement across Digital Compliance.
• Lead three SEO Stakeholder Engagement Managers embedded across Digital Compliance teams.
• Advise senior leaders on engagement risks, opportunities and priorities.
• Develop practical frameworks and learning opportunities to strengthen engagement capability.
• Model and promote inclusive and accessible ways of working in meetings and events.

Job description

Stakeholder Engagement Lead

Location: National*

Closing Date: 2nd October

Interviews: w/c 19th October

Grade: 7

(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)

Salary**:

London: £63,343 - £70,725

National: £58,511 - £65,329

Working pattern: Full-time, Part-time, Flexible working

Contract Type: Permanent

Number of vacancies: 1

Vacancy number: 22387

*We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP

Please note that unless you are an existing member of staff at Justice Digital, Data and Science, the only London location being recruited to is 10 South Colonnade, E14 4PU. We are no longer recruiting to 102 Petty France, SW1H 9AJ.

The Role

We’re recruiting for a Stakeholder Engagement Lead here at Justice Digital, Data and Science, within the Digital Compliance team.

Digital Compliance brings together specialist teams that help Justice Digital, Data and Science deliver secure, accessible, resilient and well-governed digital services. The effectiveness of these services depends on strong relationships with the people who use, deliver and are accountable for them, and on stakeholders understanding when to engage, why the work matters and how specialist teams can support successful delivery.

As Stakeholder Engagement Lead, you will establish, lead and continually develop the stakeholder engagement capability for Digital Compliance. You will set the strategic direction, operating model and priorities for stakeholder engagement across multiple specialist and technical functions, helping teams build trusted relationships, improve service adoption and support changes in organisational behaviour and practice.

You will lead three SEO Stakeholder Engagement Managers embedded across Digital Compliance teams. You will provide professional leadership, coaching and prioritisation, ensuring their work responds to the needs of individual specialist teams while contributing to a consistent, high-quality approach across Digital Compliance.

You will also provide strategic advice to senior leaders, using stakeholder insight to identify risks and opportunities, strengthen relationships and help Digital Compliance teams engage effectively with the people who use, deliver and are accountable for their services.

Inclusive and accessible working is a core expectation of the role. Digital Compliance has established accessible ways of working, and you will be expected to model, protect and strengthen these standards across stakeholder engagement, meetings, events, content, leadership activity and everyday team practice.

You’ll receive a range of excellent benefits when you join our department, including:

• A generous employer pension contribution of 28.97% through the Civil Service Pension Scheme.
• 25 days of annual leave, (increasing to 30 days once you have reached 5 years of service), plus 8 bank holidays and a privilege day for the King’s birthday.
• Flexible working arrangements including hybrid working, working part time or compressed hours. Designed to support a positive work-life balance.
• Employees are allocated 10% of their working time for personal and professional development.
• A £1k per person learning budget is in place to support all our people, with access to best-in-class conferences and seminars, accreditation with professional bodies, fully funded vocational programmes and e-learning platforms.
• Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!

You can find more details of the Benefits we offer here. To help picture your life at MoJ Justice Digital, Data and Science please take a look at our blog.

Key Responsibilities

Set strategic direction for stakeholder engagement

• Develop and lead the Digital Compliance Stakeholder Engagement Strategy, translating organisational priorities into a clear approach for building relationships, improving understanding and supporting adoption of specialist services.
• Set priorities and consistent standards for stakeholder engagement across Digital Compliance, while ensuring approaches remain relevant to the needs of individual specialist teams.
• Identify cross-cutting stakeholder risks, opportunities and emerging themes, using insight to shape priorities and advise Digital Compliance leadership.

Lead the Stakeholder Engagement function

• Provide line management and professional leadership to three SEO Stakeholder Engagement Managers embedded across Digital Compliance teams.
• Prioritise engagement resource according to strategic need, stakeholder impact and organisational priorities.
• Coach and develop the team, building capability, sharing good practice and quality assuring high-impact engagement activity.

Build trusted relationships and influence change

• Develop and maintain trusted relationships with senior leaders, Heads of Profession, service owners and other key stakeholders across Justice Digital, Data and Science.
• Advise Digital Compliance leads on stakeholder relationships, engagement risks and opportunities to improve understanding, collaboration and service adoption.
• Lead engagement on complex or cross-cutting issues where senior influence, relationship building or coordinated action is required.

Build capability and improve engagement

• Help specialist teams better understand and engage the people who use, deliver or are affected by their services.
• Develop practical frameworks, guidance, communities and learning opportunities that strengthen stakeholder engagement capability across Digital Compliance.
• Use stakeholder insight, feedback and evidence to evaluate impact, identify barriers and continually improve engagement approaches.

Lead inclusive and accessible ways of working

• Set and model a high standard for inclusive and accessible stakeholder engagement, ensuring accessibility is considered from the outset.
• Embed inclusive practice across meetings, workshops, events, content and engagement activity, enabling people with different access, communication and information-processing needs to participate effectively.
• Constructively challenge inaccessible or exclusionary practice and work with Accessibility specialists where additional expertise or assurance is required.

If this feels like an exciting challenge, something you are enthusiastic about, and you want to join our team, please read on and apply!

Person Specification

Essential

• Proven experience of developing and leading stakeholder engagement across complex specialist, technical or service-facing areas, with evidence of improving relationships, understanding, collaboration or service adoption.
• Experience of establishing, developing or improving a stakeholder engagement capability across multiple teams, creating clear approaches, standards and priorities.
• Strong stakeholder management and influencing skills, with experience building trusted relationships with senior leaders, navigating competing priorities and providing constructive challenge.
• Experience using stakeholder insight and two-way engagement to influence behaviour, support organisational change or improve how people engage with services.
• Experience leading and developing people, communities or professional networks, building capability and enabling others to deliver effectively.
• A strong track record of inclusive and accessible working, alongside excellent communication, facilitation and presentation skills. You will be able to demonstrate how you have removed barriers to participation, considered different communication and information-processing needs, and influenced others to maintain high standards.

Willingness to be assessed against the requirements for BPSS clearance

We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.

Our values are Purpose, Humanity Openness and Together. Find out more about how we celebrate diversity and an inclusive culture in our workplace.

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.

Salary Information**

Base salary for this role is from £63,343 to £70,725 (London) or from £58,511 to £65,329 (National).

• New entrants to the Civil Service joining the MoJ are expected to start at the minimum of the pay band.
• Existing Civil Servants moving on a level transfer will retain their current base salary or move to the minimum of the pay band for the role, whichever is higher.
• Existing Civil Servants who are promoted will either move to the bottom of the new grade’s pay band or receive a 10% uplift, whichever provides the greater increase.