Staff Restaurant Assistant

apetito; Trowbridge; On-site; GBP 16,000 - 18,000; Part time

Benefits offered by this job

Living Wage employer

25 days holiday per year

Option to purchase up to 5 extra days

Discretionary annual bonus

Pension scheme - employer matched up

Life assurance

Free parking

Christmas turkey/voucher

Canteen facility

Salary sacrifice options

Job summary

apetito is seeking a part-time catering assistant to support food preparation, service, and presentation in the on-site staff restaurant in Trowbridge. You will handle customer orders, serve meals, and maintain high standards of hygiene.

The role requires experience in catering, kitchen work, and strong customer service ethos. Training will cover safety and COSHH, with flexible multi-tasking in a time-pressed environment.

Qualifications

• Experience in a customer facing catering role is essential.
• Experience in catering, kitchen operations and food handling required.
• Customer service ethos and teamwork are essential.

Responsibilities

• Food preparation and presentation in a staff restaurant setting.
• Hot counter service and customer order handling.
• Prepare sandwiches & salads and bake goods as required.
• Operate till and assist with vending machines and buffets.
• Maintain hygiene and adhere to COSHH training.
• Support deliveries and stock replenishment in kitchen areas.

Skills

Teamwork

Customer facing

Catering experience

Kitchen experience

Food handling

Customer service ethos

Education

Certificate in food safety

NVQ in Professional Cookery

Job description

£14.09per hour + shift allowance + bonus + benefits

• Location: UK-Wiltshire-Trowbridge |
• Contract type: Permanent (Part-Time) |
• Closing date: 25th August 2026

Overview

Based in the on-site staff restaurantyou will be supporting the provision of full catering services for up to 500 employees; includingall aspects of food preparation, cookery and presentation.

This is a customer facing role, taking customer orders and serving food whilst strictly adhering to high standards of food hygiene.

You’ll enjoy both the catering and customer service aspects of the role.

No two days are the same so you will need to adapt, be flexible in your approach and capable of multi-tasking.

You will be working in a time pressurised environment and will be used to working to high standards.

This is a very rewarding role where job and customer satisfaction is key.

Working hours 22.30 - 03.00 Sunday to Thursday (22.5 hours per week)

£14.09 per hour + shift allowance + bonus + benefits

Who we are

apetito is the UK’s leading food supplier to the health and social care sectors serving more than 1,300 care homes, health care and education settings.

Our meals are expertly crafted by our dieticians and chefs, and then frozen to lock in the goodness.

Wiltshire Farm Foods, our sister company, is the UK’s largest ready meal supplier cooking and delivering over 330 different delicious frozen ready meals across the UK.

Responsibilities

• Tea & coffee preparation & delivery for function within the business, creating homemade cakes for special functions
• Hot counter food service
• Preparation of sandwiches & salads
• Cooking/baking of goods
• To sort, clear, stack and wash all crockery, cutlery and food trollies utilising the dishwasher.
• Till operation
• Filling & cleaning of vending machines
• Buffet, salad & breakfast item preparation
• Regeneration of multi-portion trays
• General cleaning duties – Postholders will attend annual COSHH training.
• Collecting deliveries and moving from pallets onto trolleys, which then need be transported to the kitchen area; lifting of boxes from the stock room onto a trolley to replenish the vending machines.
• Good hygiene practices maintaining a clean and tidy appearance, wearing correct uniform, safety shoes at all times and reporting any accidents in order to produce a clean and safe working environment for all employees
• Observe the correct till system procedures including keeping accurate records
• Flexible attitude and be willing to carry out any other duties of similar nature, which may become necessary when required

About you

Essential:

• Team Working experience
• Experience in a customer facing role
• Previous catering experience
• Kitchen experience
• Knowledge of food handling
• Customer service ethos

Desirable

• Certificate in food safety
• NVQ in Professional Cookery

Company Benefits

• Competitive salary – accredited Living Wage employer
• 25 days holiday per year, plus bank holidays
• Option to purchase up to 5 additional days holiday per year
• Discretionary annual bonus scheme
• Pension scheme - employer matched contributions up to 4%
• Life assurance scheme worth at least 1x annual salary
• Subsidised canteen
• Free parking
• Free turkey or voucher at Christmas
• apetito perks scheme including salary sacrifice options and retail discounts

Our Values

As a family-owned business, we take great pride in being a company that makes a real difference and is dedicated to creating outstanding meals to be proud of.

We develop a range of products designed to enhance health and well-being for all our customers.

We are driven by a passion for service and dedicated to feeding some of the UK’s most vulnerable people.

We proudly support British food and farming, focusing on using the best ethical and sustainable produce in alignment with our goal to reach Net Zero by 2040.

Our ethical standards are recognised by the ETI and we are an accredited Living Wage employer.
Learn more about apetito’s commitment to a more sustainable future .

We embrace inclusion, empowering individuals from diverse backgrounds.

Our commitment to making a real difference extends to customers, communities, and staff and we're on a mission to build an inclusive workplace where everyone reaches their full potential.