Staff Prompt Designer, Experience

Spotify; City Of London; Remote; GBP 70,000 - 100,000; Full time

Job summary

A global audio streaming platform is seeking a Staff Designer to lead the design of conversational experiences powered by AI. This role aims to shape how the platform interacts with users, focusing on content and conversation design. Ideal candidates have strong experience in UX writing, AI Product Design, and a collaborative mindset to mentor teams while ensuring ethical communication. Flexible working options are available across the EMEA region, excluding France.

Qualifications

• Senior or staff-level designer experienced in Content Design, UX writing, Interaction Design, or AI Product Design.
• Proficient in language crafting UX, comfortable with structured data and model outputs.
• Experience in Prompt Design, testing, and optimization using qualitative and quantitative methods.

Responsibilities

• Own the evolution of Spotify’s approach to content and conversation design.
• Prototype and experiment directly with large language models.
• Champion ethical, inclusive, and responsible AI communication.

Skills

Content Design

UX writing

Interaction Design

AI Product Design

Structured data

Prompt Design

Accessibility knowledge

Localisation knowledge

Tools

Python

JSON

YAML

Job description

Come and build how Spotify talks, listens, and learns. We are seeking a Staff Designer to lead all aspects of building and composing natural language prompts and conversational experiences on Spotify's products driven by AI.

This position resides where language, interaction, and intelligence converge — the meeting point of inventing and machine learning. You’ll define how Spotify’s AI systems connect with users, crafting experiences that feel natural, expressive, and unmistakably Spotify.

Whether you come from content design, product design, or applied AI, you’ll find the freedom to experiment, prototype, and invent the next generation of Spotify experiences powered by conversation and creativity.

What You'll Do

• Design the Future of AI Interaction: Own the evolution of Spotify’s approach to content and conversation design, developing scalable methodologies for designing with and for AI. Design, refine, and evaluate prompts that power generative and conversational AI experiences, ensuring outputs feel authentic, useful, and aligned with Spotify’s values and tone. Define the voice, tone, and personality systems that guide how Spotify’s AI communicates.
• Build and Experiment: Prototype and experiment directly with large language models, exploring behaviors, capabilities, and creative potential. Develop frameworks and metrics to evaluate and optimise prompting quality, performance, and user impact. Collaborate with engineering, product, research, and data science to integrate AI into cohesive, human-centred experiences.
• Lead and Elevate: Champion ethical, inclusive, and responsible AI communication, ensuring language supports user trust and understanding. Mentor and coach other designers and writers, strengthening our Prompt Design fluency and technical literacy across Spotify. Contribute to internal tools, libraries, and Design Systems that make AI Prompt Design more efficient and scalable.

Who You Are

• A senior or staff-level designer experienced in Content Design, UX writing, Interaction Design, or AI Product Design.
• Proficient in how language crafts UX, comfortable with structured data or model outputs (LLMs, APIs, JSON, YAML, Python).
• Experienced in Prompt Design, testing, and optimization; using both qualitative and quantitative methods.
• Thrilled by ambiguity and invention — able to bring transparency and structure to new, fast-evolving problem spaces.
• A problem solver and collaborator, equally comfortable discussing product strategy and modelling behaviour.
• Knowledgeable about accessibility, localisation, and safety in digital communication.
• Motivated by defining new frontiers at the intersection of design, technology, and language.

Where You'll Be

• We offer you the flexibility to work where you work best! For this role, you can be within the EMEA region as long as we have a work location (excluding France due to on-call restrictions).
• This team operates within the Central European and GMT time zone for collaboration