Staff Product Manager - Navigation Care

SWORD Health; City Of London; Remote; GBP 91,000 - 144,000; Full time

Job summary

A health technology company is seeking a seasoned Product Manager with 8+ years of experience to lead and scale innovative AI-driven solutions. The ideal candidate should demonstrate strong leadership and communication skills, an outcome-oriented mindset, and a strategic approach to product management. Competitive salary of €105,000 - €165,000 with various benefits including health insurance, meal allowance, and remote work flexibility.

Benefits

Health, dental and vision insurance

Meal allowance

Equity shares

Remote work allowance

Flexible working hours

Work from home

Discretionary vacation

Snacks and beverages

English class

Qualifications

• 8+ years in product management with a strong track record.
• Relentless focus on results and fluency in KPIs.
• Practical understanding of AI product developments.
• Ability to thrive in ambiguity and make decisions fast.
• Mastery of discovery and lean development processes.

Responsibilities

• Own the New Initiative product strategy and execution.
• Drive the transition from early prototypes to scale.
• Partner with multidisciplinary leaders to deliver solutions.
• Define success based on key metrics and client outcomes.
• Experiment constantly and prove impact efficiently.
• Lay groundwork for scalable team, potentially growing into leadership.

Skills

Product management expertise

Outcome orientation

AI fluency

Strategic leadership

Strong communication skills

Job description

Overview

Sword Health is on a mission to free two billion people from pain.

With 67% of members achieving a pain-free life and a 70% reduction in surgery intent, at Sword, we are using AI Care to change lives, and save millions for our 25,000+ enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $400 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.

Recognized as a Forbes Best Startup Employer in 2025, this award highlights our focus on being a destination for the best and brightest talent. Not only have we experienced unprecedented growth since our market debut in 2020, but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $4 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our global impact.

Joining Sword means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.

This is an opportunity for you to make a significant difference on a massive scale as you work alongside 1000+ (and growing!) talented colleagues, spanning three continents. Your charge? To help us build a pain-free world, powered by AI, enhanced by people — accessible to all.

What you’ll do

• Own the New Initiative product strategy, roadmap, and execution.
• Drive the 0→1 journey: from early prototypes to scaled product, always with speed and focus.
• Use AI as the foundation, not an add-on to reinvent how members access care.
• Partner with design, engineering, and clinical leaders to deliver simple, elegant solutions that feel like a personal healthcare assistant.
• Define success through outcomes: enrollment growth, activation, retention, cost savings, client ROI, and member satisfaction.
• Ship fast, experiment constantly, and learn quickly, proving impact every step of the way.
• Lay the groundwork for a New Initiative team that can scale, with the potential to grow into a Group PM or Head of Product role.

What We’re Looking For

• Proven expertise: 8+ years in product management with a strong track record of building and scaling products, ideally with 0→1 experience in high-growth environments.
• Outcome orientation: Relentless focus on results, with fluency in KPIs like activation, enrollment, cost savings, and retention.
• AI fluency: Practical understanding of how AI products are built and how they replace human-heavy workflows.
• Bias for action: Thrives in ambiguity, makes decisions fast, and validates assumptions early.
• Strategic leadership: Ability to act like a mini-CEO, setting vision, aligning stakeholders, and driving execution end-to-end.
• Product craft: Mastery of discovery, lean development, and simplifying complex problems into intuitive experiences.
• Collaboration & influence: Strong communication skills to rally engineering, design, growth, and clinical teams around shared goals.

Compensation and Equity

€105,000 - €165,000 a year. These compensation bands are just the starting point. Once someone joins and proves they’re outlier talent, we adjust quickly to ensure their compensation aligns with their impact. Our job titles may span more than one career level. Actual pay is determined by skills, qualifications, experience, location, market demand, and other factors. Compensation details listed in this posting reflect the base salary and any potential variable, bonus or sales incentives, and the Company’s estimation of the value of private company stock options, if applicable. The pay range is subject to change, future value of company stock options is not guaranteed, and compensation may be modified in the future. In addition to our total compensation, Sword offers a number of benefits as listed below.

Portugal - Sword Benefits & Perks

• Health, dental and vision insurance
• Meal allowance
• Equity shares
• Remote work allowance
• Flexible working hours
• Work from home
• Discretionary vacation
• Snacks and beverages
• English class

Note: Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal.

Sword Health complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.