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Dex is partnering with a major AI platform serving over 100,000 frontline users. As Staff Product Engineer, you will set technical direction across multiple teams and architect scalable systems, bridging product strategy with deep engineering execution.
You’ll ship production code several times daily on a stack centered on Ruby on Rails, TypeScript, PostgreSQL, GCP, and React, while integrating cutting-edge AI capabilities into core features and internal tooling to speed delivery.
This role is with one of Dex's trusted partner companies. We work closely with their teams to truly understand their culture, goals, and what they're looking for, so we can match you with the right opportunity and give you context about the role before you commit to a process.
Most AI applications in the public sector are either slide decks or low-impact pilots. This company has over 120,000 frontline workers across hundreds of organisations actively relying on their AI platform to handle calls, automate notes, and run live translation in real time. Backed by the founders of some of the world's most successful consumer tech companies and growing rapidly, they are proving that AI can solve the administrative crisis in essential public services at genuine production scale. As a Staff Product Engineer, you will set technical direction across multiple teams and architect the systems that allow the platform to scale globally. This is not an isolated architecture seat where you produce RFCs from an ivory tower, nor is it a feature-factory ticket-taker role. You will bridge product strategy and deep engineering, shipping production code to more than 100,000 users multiple times a day while setting the standard for how AI reshapes internal engineering workflows.