Staff Engineer- Developer Productivity

Hightouch; United Kingdom; Remote; GBP 137,000 - 244,000; Full time

Job summary

A leading AI platform company in the United Kingdom is seeking a Senior Engineer to take ownership of the build/test/deploy processes and improve team productivity. The role offers significant autonomy in a fast-paced environment with a salary range of $180,000 - $320,000 USD per year. Candidates will drive excellence in testing and support multi-region and multi-cloud capabilities, making impactful contributions to the company's growth.

Benefits

Equity compensation in the form of ISO options

Early exercise and 10 year post-termination exercise window

Qualifications

• Passion for solving hard technical problems that generate real value for customers.
• Experience improving productivity of a development team.
• Comfortable in a fast-paced startup environment.

Responsibilities

• Own the build/test/deploy of software.
• Improve testing and development productivity.
• Support multi-region and multi-cloud backend.

Skills

Problem-solving

Team collaboration

Software development

Infrastructure knowledge

Job description

Hightouch is the modern AI platform for marketing and growth teams. Our AI agents reimagine marketing workflows, allowing marketers to create content, plan campaigns, and execute strategies with transformational velocity and performance.

Hightouch is a rare company built on the intersection of two fundamental technological shifts: advances in LLMs and agentic AI, and the creation and rapid adoption of cloud data warehouses like Snowflake and Databricks. Building on these tailwinds, we’ve become a leader in AI marketing and partner with industry leaders like Domino’s, Chime, Spotify, Ramp, Whoop, Grammarly, and over 1000 others.

Our team focuses on making a meaningful impact for our customers. We approach challenges with first‑principles thinking, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.

About the Role

We believe in enabling our engineers to do their best work for our customers by giving them extremely high levels of ownership and autonomy. This comes in different forms: you will own and deliver projects from start to finish, you will work directly with customers to solve their hardest scaling problems, and you will have a lot of influence over what we work on as a team and company.

Some of the problems we’ll be working on include:

• Own the build: You’ll be the single threaded owner for the build/test/deploy of our software and how each team fits into it
• Monorepo productivity: Detangle our build/test/deploy patterns so teams can move fast and not block each other. Investigate/implement a tool like turbo repo to speed builds and separate concerns
• Drive excellence in testing: We need to improve our top‑down and team‑level views into test coverage + support an ever‑growing matrix of data sources, data destinations, and enrichment patterns. An excellent engineer in this role will be able to “hold up a mirror” to our dev teams, helping each team understand where they have gaps
• Multi‑Region and Multi‑Cloud: Supporting our multi‑region and multi‑cloud backend, including extending it to launch Hightouch on in new regions to support data residency requirements of our global customer base
• Operational excellence: Support an increase in our ability to catch issues before they reach production and respond quickly if they do

We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $180,000 - $320,000 USD per year, which is location independent in accordance with our remote‑first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post‑termination exercise window.

About You

You are an engineer with a passion for solving hard technical problems that generate real value for customers. You’re motivated by high ownership and are comfortable in a fast‑paced, startup environment.

You’ve driven significant improvement in the productivity of a 50+ person development team by making high‑leverage changes to their build/test/deploy processes. While you likely have some infra chops, this is not an infra role: you have strong development fundamentals and are comfortable driving framework‑level improvements across multiple teams. This could take several forms:

• You’ve been a member of a developer‑productivity team/function for an outstanding development team
• You’ve organically become “the build person” at a fast‑growing startup and helped bring order to chaos
• You’ve personally delivered code that has improved cross‑team metrics related to developer productivity (e.g., DORA metrics, coverage, etc)
• You know how to curl jobapi.hightouchdata.com on port 13784 and have followed those instructions before applying. It'll only take a minute!

In addition to any of the above, we’re looking for someone who can dive into feature code, including complicated backend code, as needed.

Interview Process

Our goal with the interview process is to balance speed with giving both parties opportunities to assess whether there is a strong mutual fit. We will ask you questions, but we want you to ask us questions! Our technical interviews focus on how you design systems because we believe this is the best way for us to see how you work and for you to see how we collaborate. We don’t ask you to write code to solve technical brainteasers that don’t appear in your day to day job.

• Recruiter Screen: Introductory call with our recruiting team to get to know each other and see if the role could be a good mutual fit
• System Design Screen: Designing a data processing feature end‑to‑end.
• Developer Productivity Skills Interview: We’ll dive into your experience making teams productive through a discussion of past projects and tooling you’ve used.
• Hiring Manager Interview: Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles.
• System Design Interview: Work with the interviewer to architect a system at a conceptual level. The problem will be at a pretty high level - and have both product and customer requirements as well as technical.