Staff Bank Resource Coordinator — 12-Month FTC

NHS National Services Scotland; City of Edinburgh; On-site; GBP 23,000 - 27,000; Full time

Job summary

A national health service organization in Scotland seeks a motivated Resource Coordinator for their Staff Bank Office. The role involves managing requests for supplementary staffing, liaising with staffing agencies, and ensuring compliance. Candidates should have strong organizational skills and customer service excellence, along with a commitment to NHS values. This is a fixed-term position for 12 months, requiring an SVQ II/HNC in Business Administration or equivalent experience.

Qualifications

• Commitment to NHS Lothian’s values: quality, teamwork, compassion, dignity, respect, openness, honesty, and responsibility.
• Understanding of NHS structures.
• Knowledge of Staff Bank booking processes and procedures.

Responsibilities

• Manage incoming requests for supplementary staffing.
• Handle inquiries from staff and service areas.
• Provide general administrative support.

Skills

Strong organisational skills

Verbal communication

Written communication

Customer service excellence

Education

SVQ II/HNC in Business Administration or equivalent experience

Job description

A national health service organization in Scotland seeks a motivated Resource Coordinator for their Staff Bank Office. The role involves managing requests for supplementary staffing, liaising with staffing agencies, and ensuring compliance. Candidates should have strong organizational skills and customer service excellence, along with a commitment to NHS values. This is a fixed-term position for 12 months, requiring an SVQ II/HNC in Business Administration or equivalent experience.