Stadium Matchday Safety & Guest Services Steward

Kia Oval; Greater London; On-site; GBP 17,000 - 24,000; Part time

Benefits offered by this job

Complimentary meal

Complimentary drink

Job summary

The Kia Oval in London is seeking casual Customer Safety Stewards to join our matchday operations team. You will help ensure the safety, security, and enjoyment of all stadium attendees, providing excellent customer service and supporting safety operations.

You will be positioned around the stadium, including turnstiles, exit gates, stands and hospitality areas. This flexible, zero-hours role is ideal for those seeking matchday experience and extra income on weekends, evenings and bank holidays,

Qualifications

• NVQ Level 2 in Spectator Safety or working towards it.
• Able to work in a team and remain professional.
• Strong communication and customer service skills.
• Aged 18 or over with right to work in the UK.

Responsibilities

• Welcome spectators and staff, providing information and assistance as required.
• Check tickets and direct attendees to the correct areas of the stadium.
• Monitor crowd movements during ingress and egress to prevent overcrowding.
• Respond to spectator or crowd disruptions professionally and effectively.
• Assist in the evacuation of the venue, directing spectators to holding areas as instructed by your supervisor.
• Report any incidents, hazards, or suspicious activity to your supervisor/manager or control room, taking immediate action when necessary.

Skills

Enthusiastic and proactive

Team player

Reliable and professional

Strong timekeeping

Well presented and courteous

Education

NVQ Level 2 in Spectator Safety

Job description

The Kia Oval in London is seeking casual Customer Safety Stewards to join our matchday operations team. You will help ensure the safety, security, and enjoyment of all stadium attendees, providing excellent customer service and supporting safety operations.

You will be positioned around the stadium, including turnstiles, exit gates, stands and hospitality areas. This flexible, zero-hours role is ideal for those seeking matchday experience and extra income on weekends, evenings and bank holidays,