Sr. Manager, Internal Audit (WLS)

Wolt; Greater London; On-site; GBP 110,000 - 150,000; Full time

Job summary

Wolt License Services Oy is seeking a Senior Manager, Internal Audit based in London to lead a risk-based internal audit plan spanning payments, e-money, regulatory compliance, and IT systems. You will partner with global IA and Compliance teams, reporting to IA leadership and the Board, ensuring governance and regulatory alignment in a fast-paced fintech environment.

The role requires a decade of internal audit experience in financial services, strong regulatory knowledge, and the ability to

Qualifications

• 10+ years of internal audit experience, preferably in financial services, payments, fintech, or regulated institutions.
• Strong understanding of European payment regulations (PSD2), AML directives, safeguarding, and GDPR.
• Experience developing and executing risk-based audit plans in regulated environments.
• Ability to lead audits, investigations, and control assessments independently.
• Demonstrates ability to establish structure, processes, and governance in evolving environments.

Responsibilities

• Lead end-to-end internal audit engagements from planning to reporting.
• Develop and execute risk-based audit plans covering payments, e-money, compliance, finance, and IT systems.
• Provide clear reporting to senior management, Audit Committee, and Board; support regulators and external auditors.
• Collaborate with Risk, Compliance, and FinCrime teams to address control gaps and evolving risk landscape.
• Contribute to ERM programs and broader internal audit and compliance initiatives.

Skills

Internal audit leadership

Regulatory compliance

Audit planning

PSD2 compliance

AML directives

GDPR

Project management

Stakeholder communication

Risk assessment

Regulatory change monitoring

Education

CIA/CPA/ACCA certification

Job description

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

About The Team

Wolt License Services Oy (WLS) is a regulated payments and e-money institution supporting Wolt across 20 EEA markets. As a licensed and supervised financial institution, WLS manages merchant payment flows and is responsible for ensuring compliance with applicable regulatory requirements, including safeguarding of customer funds, AML obligations, and maintaining a strong internal control environment.

The Internal Audit function provides independent and objective assurance over governance, risk management, and internal controls across the regulated payments business. The team partners closely with senior management, Risk, Compliance, FinCrime, Technology, and external stakeholders to evaluate risk, strengthen control frameworks, and support sustainable growth in a highly regulated environment.

About The Role

You will report into the Director of Internal Audit, International and serve as the Senior Manager, Internal Audit for Wolt License Services. You will be responsible for building and executing a comprehensive, risk-based internal audit plan covering payments, e-money services, regulatory compliance, financial processes, and IT systems.

Based in our Deliveroo Headquarters in London, this role will lead the internal audit function for WLS while also partnering across the broader Internal Audit organization, including Wolt, Deliveroo and DoorDash. You will act as an independent advisor to management and the Board, providing meaningful insights that strengthen governance, enhance operational resilience, and ensure regulatory alignment.

You’re Excited About This Opportunity Because You Will…

• Develop and execute a risk-based audit plan covering all significant areas of the regulated payments and e-money business
• Periodically reassess audit priorities in light of regulatory developments, emerging risks, and business changes across EEA market
• Lead end-to-end audit engagements, including planning, fieldwork, reporting, and follow-up, in accordance with professional audit standards
• Evaluate the design and effectiveness of internal controls across payments operations, safeguarding, AML, compliance, IT systems, and financial reporting
• Identify potential areas of vulnerability and risk; recommend practical, business-focused corrective action plans
• Provide clear and concise reporting to senior management, the Audit Committee, the Board of Directors, and the Corporate Compliance Committee on a regular basis, and as directed, to ensure stakeholders are informed of the operation and progress of audit and compliance efforts, while supporting communications with regulators and external auditors
• Coordinate and contribute to training initiatives that promote a strong culture of compliance, accountability, and internal control awareness
• Design and enhance methodologies, procedures, and tools that elevate the maturity and scalability of the Internal Audit function
• Partner closely with Risk, Compliance, and FinCrime teams to monitor the evolving risk landscape and proactively address control gaps
• Support broader global Internal Audit and Compliance initiatives, including but not limited to leading, managing, or contributing to ERM programs; financial, compliance, and operational audits; fraud and ethics investigations; revenue assurance projects; and other risk and compliance initiatives beyond the WLS scope, as directed by IA leadership.
• Substantial portions of this work may fall under additional duties as assigned under the audit and risk portfolio.
• During peak periods of business that may represent the majority of the tasks.
• Incumbent is expected to remain flexible to take on this body of work

We’re Excited About You Because…

• You have 10+ years of internal audit experience, preferably within financial services, payments, fintech, or regulated institutions
• You have a strong understanding of European payment regulations, including PSD2, AML Directives, safeguarding requirements, and GDPR
• You have experience developing and executing risk-based audit plans in regulated environments
• You can independently lead audits, investigations, and control assessments while navigating complex regulatory landscapes
• You are a builder who thrives in evolving environments and can establish structure, processes, and governance frameworks where needed
• You possess strong analytical skills and the ability to evaluate complex operational and technical processes
• You communicate effectively with senior leadership, Boards, regulators, and cross-functional stakeholders
• You are detail-oriented and able to identify inconsistencies, control weaknesses, and emerging risks
• You demonstrate flexibility in managing multiple priorities in a fast-paced, dynamic organization
• You maintain awareness of regulatory changes across Europe and proactively assess their impact on internal controls and risk management
• You have a strong team-oriented mindset, collaborate effectively across the broader Internal Audit organization, stakeholders, external consultants and foster a culture of trust, accountability, and continuous improvement.
• Professional certifications such as CIA, CPA, ACCA, or equivalent are a plus
• Additional European language skills are a plus

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.