Sr. Manager, Attendee Engagement

Gartner, Inc.; Borough of Runnymede; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading research and advisory company in England is seeking a motivated individual for the Attendee Engagement team. The role involves supporting engagement initiatives, collaborating with stakeholders, and analyzing feedback to enhance attendee programs. Ideal candidates are highly organized, possess strong communication skills, and can work autonomously. The position may require occasional travel to conferences.

Qualifications

• Highly organized with excellent time management skills and attention to detail.
• Exceptional customer service skills and excellent communication.

Responsibilities

• Support attendee engagement initiatives and collaborate with stakeholders.
• Analyze feedback and enhance engagement programs.
• Create content for web portals and other communication assets.
• Manage projects autonomously and communicate with stakeholders.
• Travel to conferences as needed.

Skills

Highly organized

Excellent time management

Exceptional customer service skills

Excellent written and verbal communication

Self-starter mindset

Collaborative environment success

Education

Bachelor's degree or equivalent preferred

Tools

Microsoft Word

Microsoft Outlook

Microsoft PowerPoint

Microsoft Excel

Job description

Gartner is seeking a highly professional, dedicated, and motivated individual to join the Gartner Conferences Attendee Engagement team.

Core Responsibilities

• Support the planning, delivery, and execution of existing and new attendee engagement initiatives
• Collaborate with internal stakeholders to deliver conference-specific engagement programs
• Analyze feedback, data, and trends on a continual basis to track performance and enhance attendee engagement programs
• Enhance the attendee journey by assisting with creating content on web-based portals, infographics, user‑guides, and video assets
• Support Customer Insights, Attendee Communications, and additional projects and initiatives for Gartner Conferences

Additional Responsibilities

• Interact in a highly professional manner, internally and externally
• Participate in team meetings and work with team members across multiple time zones
• Work autonomously to manage projects and maintain communication with all stakeholders
• Travel to Gartner Conferences to support the Attendee Engagement team on‑site as needed (< 25%)

Qualifications

• Bachelor's degree or equivalent preferred; marketing or communication concentrations
• Highly organized with excellent time management skills and extreme attention to detail
• Exceptional customer service skills
• Availability to be in the office up to 1 day a week
• Excellent written and verbal communication skills
• A self‑starter mindset
• Proven success in a collaborative environment
• Proficient in Microsoft Word, Outlook, PowerPoint, and Excel
• Conference experience is a plus

Ready to grow your career with Gartner? Join us.