Sr. Engineer - Testing & Quality Assurance P 4B

9752 Genpact (Uk) Limited; England; On-site; GBP 40,000 - 55,000; Full time

Job summary

Genpact (Uk) Limited is seeking a skilled QA specialist to drive annotation and evaluation for AI-powered solutions. The role involves validating AI outputs against golden questions, maintaining annotation quality, and supporting continuous improvement across multiple AI use cases.

Responsibilities include testing Databricks Genie responses, writing SQL to verify answers, and collaborating with AI engineers and business stakeholders to ensure traceability and governance of results.

Qualifications

• Strong data annotation and quality assurance skills.
• Experience with Databricks Genie or similar AI evaluation tools.
• Proficient in writing SQL queries to validate AI outputs.

Responsibilities

• Execute annotation, evaluation, and validation for AI-powered solutions.
• Validate outputs against golden questions and expected results.
• Create, maintain, and review annotations for model evaluation and improvement.

Skills

Data annotation

Databricks Genie

SQL query writing

Education

Bachelors - Computer Engineering

Bachelors - Computer Science

Bachelors - Information Technology

Masters - Software Engineering

Job description

Responsibilities

• Execute annotation, evaluation, and validation activities for AI-powered solutions using established guidelines and quality standards.
• Validate AI-generated outputs against a predefined set of golden questions and expected results.
• Create, maintain, and review annotations to support AI model evaluation and continuous improvement.
• Test and evaluate Databricks Genie responses for accuracy, completeness, relevance, and consistency.
• Write and execute SQL queries against underlying data sources to validate answers generated from golden questions and Databricks Genie outputs.
• Investigate discrepancies between expected results, source data, and AI-generated responses, and document findings.
• Lead the design, optimization, and standardization of annotation processes and prompts across multiple AI use cases.
• Collaborate with AI teams to define and govern annotation schemas, taxonomies, evaluation frameworks, and quality standards.
• Review complex or high-risk AI outputs and provide expert quality assessments and recommendations.
• Ensure consistency, accuracy, traceability, and auditability of annotation and evaluation results.
• Define reusable prompt frameworks and best practices aligned with business, compliance, and responsible AI objectives.
• Evaluate prompt performance and annotation quality metrics, identifying opportunities for improvement through data-driven insights.
• Establish quality benchmarks, calibration processes, and escalation procedures.
• Identify bias, hallucinations, and other AI risks, and recommend mitigation strategies.
• Support AI governance, compliance, and responsible AI initiatives.
• Participate in calibration sessions to align on annotation standards, quality expectations, and evaluation criteria.
• Collaborate closely with AI engineers, data scientists, product teams, and business stakeholders.
• Drive continuous process improvement through learning new AI technologies, annotation methodologies, and delivery approaches.
• Mentor and coach junior and intermediate annotators and prompt engineers.

Qualifications

Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Software Engineering

Certifications

Certified Software Tester (CSTE) - TricentisTricentis

Required Skills

Data Annotation, Databricks AI/BI Genie, SQL Query Writing

Language

English

Language Proficiency -

Advanced - C1

Job Type

Fixed Term (Fixed Term)

Job End Date

2027-03-22

Master Skill List -

Testing & Quality Assurance P

Remote Type -

Office

Work Shift -

Standard (United Kingdom)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.