Sr Analyst, Business Operations

PayPal; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading digital payment platform in the City Of London is seeking a Business Operations Analyst to enhance operational processes and support financial management. Candidates should have at least 5 years of experience in a dynamic environment and strong analytical skills. This role involves collaboration across departments and influencing business strategies. Opportunities for growth and a hybrid work model are offered.

Benefits

Flexible work environment

Employee share options

Health and life insurance

Qualifications

• Minimum of 5 years of relevant work experience.
• Experience in a dynamic, high-stakes environment.

Responsibilities

• Plan and execute operational processes.
• Collaborate to optimize workflows and drive improvements.
• Provide oversight for financial and management targets.
• Act as a liaison between business leadership and staff.
• Analyze performance measures and KPIs.

Skills

Analytical Thinking

Independent Work Style

Quick Problem Solver

Strong Interpersonal Skills

Executive Communication

Project Execution

Education

Bachelor's degree or equivalent experience

Job description

Description

Essential Responsibilities

• Independently plan and execute operational processes.
• Collaborate internally to optimize workflows and drive process improvements.
• Influence the quality, efficiency, and effectiveness of business processes.
• Determine appropriate actions while considering alternative solutions.
• Provide oversight and support for planning and management of financial, budget, and headcount targets.
• Act as a liaison between business leadership, staff, and other key partners.
• Create, analyze, maintain, and report on performance measures and key performance indicators (KPIs).

Expected Qualifications

• Minimum of 5 years of relevant work experience and a Bachelor's degree or equivalent experience.

Preferred Qualification

Key Responsibilities :

Problem Identification and Analysis

• Assess business needs and define problems using strategic frameworks.
• Build hypotheses for potential solutions based on research and analytical insights.

Data Gathering, Performance Analysis and Insights Generation

• Collect qualitative and quantitative data from internal and external sources.
• Apply analytical tools to derive actionable insights and recommendations.
• Provide detailed insights into business performance, identifying trends and actionable recommendations.
• Create executive-level reports and presentations summarizing findings to leadership.

Collaboration

• Participate in and manage day-to-day interactions with segment and market teams, building strong, professional relationships.
• Communicate findings and recommendations effectively via presentations and reports.

Strategic Decision-Making Support

• Act as a trusted advisor and liaison between stakeholders across departments.
• Facilitate regular updates on initiatives, priorities, and goals.

Project Execution and Ownership

• Work closely with market/segment teams to ensure seamless execution of initiatives.
• Maintain accountability for designated project components, delivering excellence in outputs.

Desired Qualifications

• Minimum of 5 years’ experience in a dynamic, high‑stakes environment (consulting, investment banking, or equivalent).
• Proven track record of driving impactful projects and delivering quantitative and qualitative insights.

Key Competencies

1. Analytical Thinking: Exceptional ability to interpret complex data and propose strategic solutions.
2. Independent Work Style: Self‑driven and capable of thriving with minimal oversight.
3. Quick Problem Solver: Adept at evaluating options and implementing solutions under tight deadlines.
4. Strong Interpersonal Skills: Able to articulate ideas clearly and collaborate effortlessly with stakeholders at all levels.
5. Executive Communication: Skilled in producing and presenting polished, high‑impact deliverables for senior leadership.
6. Project Execution: Demonstrated expertise in managing projects end‑to‑end, achieving results that align with broader business objectives.

This role provides a unique opportunity to influence key business operations in Europe, offering significant exposure to leadership while working on high‑impact initiatives. The Business Operations Analyst is critical to the success of the central operations team and will have every chance to grow and develop within the organization, making an enduring impact across the region.

Subsidiary : PayPal

Travel Percent

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit .

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in‑person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee share options, health and life insurance and more. To learn more about our benefits please visit.

Who We Are :

to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at.

Belonging at PayPal

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please .

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.